Brighton/Pittsford Office
Rochester
NY 14618
United States

Client Testimonials

Report a concern   August 7, 2022 — Rated 10 out of 10 by Kitty Estes Melissa Riesenberger
What did you like about your experience?

Melissa was there every step of the way with us she not only remembered what we wanted but made sure each house we looked at fit those standards.
Buying a house from another state that you don't get to see ahead of time takes a certain level of trust and I would not have trusted anyone else with this experience.
We are very lucky to have found her the entire process was so much faster than when we had previously tried with another real estate agent and relatively smooth.
I would highly recommend her especially for out of state buyers.

Report a concern   August 7, 2022 — Rated 10 out of 10 by Joshua Estes Melissa Riesenberger
What did you like about your experience?

Went way above and beyond the call of duty to help us with our first house.

Report a concern   July 28, 2022 — Rated 10 out of 10 by S.A. Hyoungjin Kim
What did you like about your experience?

He is amazing, so supportive and understanding throughout the process! He is very professional and very knowledgeable. Will recommend him to everyone I know. 100 out of 100!

Report a concern   July 24, 2022 — Rated 10 out of 10 by Tom Naughton Mike Herrman
What did you like about your experience?

Mike was very friendly and knowledgeable in representing me as my real estate agent. He was extremely helpful in getting my town home sold within one week.

Report a concern   July 19, 2022 — Rated 10 out of 10 by Edward Premo II Susan Ververs
What did you like about your experience?

Sue is absolutely wonderful! She has a team of people who can help get your home ready for sale. She has a superb knowledge of the market and gets the deal done!

Report a concern   July 18, 2022 — Rated 10 out of 10 by Jessica Schaffer Christopher Carretta
What did you like about your experience?

Chris and Kara were very attentive to us throughout the entire 1.5yr process. They stuck to our budget and desired areas and were honest about every house we walked into. They were in constant contact the entire time even after we purchased our house. I HIGHLY recommend them to anyone who wants a realtor that is as invested in finding a home as you are!

Report a concern   July 17, 2022 — Rated 10 out of 10 by E.K. Christopher Carretta
What did you like about your experience?

Everything. The importance to detail, the optimism, the availability, the ease in knowing and using the scheduling appt, and surely there is more I’m just not recalling at the moment. Over the years we have bought and sold around eight houses from North to South and East to West…by far working with Chris was the best experience of all.

Report a concern   July 11, 2022 — Rated 10 out of 10 by K.L.J. Melissa Riesenberger
What did you like about your experience?

She was always on it.
She had all her ducks in a row.
She questioned all the sellers agents many of times.
She always documented her findings. Be it recordings and pictures.
She was friendly and kind.
She made sure to look out for my best interest.
She held true to her time frame of when someone finds a home with her.
She was flexible.

To sum it up, she was A+

Report a concern   June 27, 2022 — Rated 10 out of 10 by Y.Z. Susan Ververs
What did you like about your experience?

Sue really listened to our needs and concerns, and made sure that our questions get addressed. Her knowledge of the market and her professionalism put us at ease in this challenging buying condition.
Sue was very supportive and patient throughout the entire process, and she even went out of her way to reach out to potential contractors on our behalf after closing. Would highly recommend her to everyone!

Report a concern   June 17, 2022 — Rated 10 out of 10 by Eric Rozestraten Carly Napier
What did you like about your experience?

We have had exceptional experiences with Carly both selling our home in 2021 and purchasing a new home in 2022. She goes above and beyond for her clients and works so hard to be sure everything goes as smoothly as possible.

Report a concern   June 7, 2022 — Rated 10 out of 10 by James Fetzer Sandra Kyle-Orlando
What did you like about your experience?

As a first time home buyer, I can say that Sandra Kyle -Orlando was at the top of her game. She led me to the perfect house for my needs and desires. I will always have a special place in my heart for this amazing person. I highly recommend anyone looking for a forever home to use Sandra as a guidebook for their needs.

Report a concern   June 1, 2022 — Rated 10 out of 10 by K.O. Michael McNamara
What did you like about your experience?

Mike is a very friendly, knowledgeable, realtor. I would recommend him , very professional

Report a concern   May 19, 2022 — Rated 10 out of 10 by Daniel Palermo Kaylie Palermo
What did you like about your experience?

I didn’t have to worry about anything from start to finish. Everything went as planned and went very smooth.

Report a concern   May 11, 2022 — Rated 10 out of 10 by Jjj Real Estate Peter Palermo
What did you like about your experience?

Peter’s experience and professionalism made the entire experience of selling our parents home very stress free. We feel that we received the highest value and were kept informed the whole time.

Report a concern   May 8, 2022 — Rated 10 out of 10 by Robert Slebodnik Susan Ververs
What did you like about your experience?

Helpful with arranging contractors and preparing the house for sale.

Report a concern   May 6, 2022 — Rated 10 out of 10 by Michele Smith Debbie Warren
What did you like about your experience?

She was great. Got me the home I wanted and could afford.

Report a concern   May 6, 2022 — Rated 10 out of 10 by Douglas Robb Susan Ververs
What did you like about your experience?

She listens and she does what she says she will do

Report a concern   April 29, 2022 — Rated 10 out of 10 by M.R. Susan Ververs
What did you like about your experience?

Susan Ververs listens! She provided good advice on several issues, most importantly setting the asking price. Susan also contracted with an excellent photographer/videographer whose products showed our home at its best. We would recommend her to anyone without reservation.

Report a concern   April 27, 2022 — Rated 10 out of 10 by Amy Jo White Mike Herrman
What did you like about your experience?

Mike was very involved and helpful throughout the entire process, taking so much stress off of me. Mike goes above and beyond to make sure things are moving along and going smoothly. His effort is 200%!

Report a concern   April 15, 2022 — Rated 10 out of 10 by Alisha Banks Chassity Gibson
What did you like about your experience?

I was looking for rental property in the Rochester area. I met Chassity at an open house and after speaking with her I then knew right away I wanted her to be my realtor. She was absolutely determined on getting me a property in this hot market through her work ethic and fierce savvy negotiating skills. Working with Chassity, I never felt pressured to purchase a property I did not want, she was patient but offered me realistic advice, she was available when I needed her, she was well organized, she was able to obtain additional property information so I could make a sound decision before putting offers in on properties and she has quite a bit of connections. Ultimately, I did find a property which I am very pleased with as well as my tenants thanks to Chassity.

Report a concern   April 15, 2022 — Rated 9 out of 10 by Jonathan Canio John Fernandez
What did you like about your experience?

John F was an awesome realtor. Very friendly guy. I have a spectacular house now because of him.

Report a concern   April 15, 2022 — Rated 9 out of 10 by Jonathan Canio Rochester One Real Estate Team
What did you like about your experience?

I only communicated with John F from Hunt. He was great to work with. He was professional. He was easy to talk to. Gave me the information I needed to make decisions.

Report a concern   April 10, 2022 — Rated 10 out of 10 by A.P. Melissa Riesenberger
What did you like about your experience?

Throughout the entire experience Melissa was our rock and she always had our back!! She knew what was happening and if she didn't she would in a few minutes. Unlike some of the other professionals we worked with Melissa was honest and truly cared about ensuring our family got a home. Her compassion for others, determination, and persistence make her a heck of a realtor. If there's anyone I'd want to storm a fortress or fight a dragon with, it's be her. We really need more realtors out there like Melissa!

Report a concern   March 29, 2022 — Rated 10 out of 10 by Wagner Vechiato Berina Heganovic
What did you like about your experience?

Berina was outstanding! She was very, very pro-active, her support was awesome, and she has a great view about the real estate business!
I strongly recommend her to my friends and everyone who needs a great realtor!

Report a concern   March 21, 2022 — Rated 10 out of 10 by K.L.V. Sandra Kyle-Orlando
What did you like about your experience?

Sandy was kind enough to show me the property a second time on a Sunday. She was so happy and excited when the seller's accepted my offer! Sandy was very responsive and kept in touch with every step. Easy to work with and very personable! I liked her so much I hired her to sell my house!

Report a concern   March 20, 2022 — Rated 10 out of 10 by Thomas Doerr John Fernandez
What did you like about your experience?

John was thorough, patient, answered all our questions, and ultimately, found us the perfect home. Despite the competitive and fast-paced market, John was able to find a home that was within our budget and checked all of our boxes.

Report a concern   February 14, 2022 — Rated 10 out of 10 by Douglas Lill Laurie Dietrich
What did you like about your experience?

she was personal

Report a concern   January 29, 2022 — Rated 10 out of 10 by JT Real Estate Ventures Tammy Bebernitz
What did you like about your experience?

Tammy did an incredible job!
From start to finish she was there and I highly recommend her to anyone. Best and most knowledgeable Real Estate Agent in the area hands down!

Report a concern   January 27, 2022 — Rated 9 out of 10 by Jamie Hargreaves Melissa Riesenberger
What did you like about your experience?

Melissa made buying a house so easy! She surpassed out expectations and was always there for us even in the middle of the night when we had questions. Being first time homebuyers we had tons of questions! Melissa was super patient, kind, caring and helpful! I have to say the best part of working with her was viewing houses she was very excited to show the property and made the experiences ones to remember. She always had all the specs on the house we were looking for and would always reach out to other realtors for us to ask questions such age age of furnace, age of water tank, any damage the house previously had as well as remodels. I can’t say. Enough good things about this experience!

Report a concern   January 27, 2022 — Rated 10 out of 10 by Jesse Knapp Melissa Riesenberger
What did you like about your experience?

Was willing to run all over the greater Rochester area showing us houses


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