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The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am so sorry that you feel so strongly about your poor experience with this inspection. I called you several times and left messages to further discuss. I have called your agent to find out with the issues were and how we could resolve them quickly. He stated that he was not aware that there was any issue that we had done. He did state that you all were unhappy and not wanting to buy the home because of other circumstances that had nothing to do with the inspection. I want to clarify that we did not lie about anything to you about FHA or any other detail of the inspection. If you had been at the inspection I believe you would have a much different take on this whole process. I wish we could have talked and worked this out but with no response from you, I cannot do much else at the moment. I hope all works out for you.