Client Testimonials
Fast, Friendly service!
Fast, Fiendly service!
Wills was great. Very polite, and my husband said he even got down on his knees to scrub some stains. We appreciate getting the Dave Glover discount. Will call your company again and also tell family & friends.
Communication and service
The technician was skilled and worked hard. The service was excellent, and the carpets look great.
Easy to schedule, showed up on time, explained their process, were quick & efficient, and great customer service!
Everything is natural and safe for my pets. Remington was wonderful to work with. Will definitely call zerorez for our next carpet cleaning!!
The gentlemen that cleaned our air ducts we so professional and kind. Very personable! They did a great job!
Excellent service, professional guys, great job and very thorough.
Tech did a Fantastic job and were very knowledgeable and polite. Would definitely recommend to anyone that needs this type of cleaning
Excellent techs and they did a fantastic job
Eric was very professional, reviewed the carpeted areas to be cleaned, explained what should be done to achieve the optimal outcome and asked if i had questions, concerns or specific issues I wanted addressed prior to starting the process. After completion, he walked the areas with me, explained the drying process and explained if there were areas after drying that needed repeat attention to please call back and request a re-do. I was impressed, Eric is the best!
Very satisfied with ZEROREZ of St. Louis's products and services. We have used ZEROREZ to clean our carpeting several times over the years. Our carpeting is 23 years old. Pet stains, wine stains and blood stains were removed....carpeting looked great after each cleaning and remained looking good for a long period of time!! The service people were respectful of our property and were very professional and courteous. They explained everything they were here to do and answered any questions my husband and I had.
We just had our air ducts/dryer vent cleaned by them for the first time and found again how professional and thorough their service people work to make sure satisfaction is performed and guaranteed! Their equipment and products used to satisfactorily complete this cleaning and all carpet cleanings are "state of art". We say all this with sincerity and gratitude!!
Quick, thorough and professional.
Outstanding service!
We were helping an elderly relative with cleaning carpeting and rugs that had been stained by an aging dog. The dog had passed and we got Zerorez to come in to clean and treat carpeting spots and odor. Everything looked and smelled great after cleaning the carpeting. However, they did come back to retreat one spot, and they got rid of it. They also took away 4 rugs to clean and deodorize. They told us that because the area rugs were wool, it would be hard to remove the stains and odors but they would do their best. The rugs came back looking very good, but there is still a faint hint of the urine. I talked to Woodards, and they could not guarantee any better result. Zerorez was very good under the circumstances and were very honest up front about the difficulty of pet stains with wool rugs since wool is a natural product. We do not see any stains...just the very faint hint of the urine. (But these rugs had been stained over the course of many years). I've bought some Pooph to spray on them which seems good so far. Note again that the non-wool carpeting in the bedrooms was totally cleaned and there is no more urine smell.
I was very happy with Zerorez. Both gentlemen who came to clean and then to deliver the carpets were outstanding and so polite and helpful. I highly recommend them.
The technician who cleaned our carpets did a great job. Worked hard, and finished in a timely manner.
Easy to schedule. Professional and friendly
I sent this earlier.
The guys who came to my house were not only professional, but real people. They find some small connection and have a conversation with you while they work. They were in and out of here in no time, left No mess behind, and did a great job!
My service technician was great. Very thorough and made sure I was pleased with the service. He was very friendly and professional. Would highly recommend to a friend.
Eric was very polite and businesslike.
Job was done quickly.
Early notification of service and prompt arrival when notified. Professional tech was courteous and explained the different options for my home. Options to fit all budgets.
What an excellent experience. Willie called prior to arrival at scheduled time. He was polite, professional and explained everything he was going to do. He answered all our questions and went right to work. We are extremely pleased with his work and the product. We will definitely consider using again
Dan and Peggy R.
Good people and good communication
So far so good very professional guy who picked up my rug answered all my questions
Friendly and on time. Not pushy.
Very professional and efficient. Kept us informed. Will definitely use again and highly recommend.
Friendly, professional staff talked me through the process. He did a great job cleaning our messy carpet! Thank you!
Very pleasant workers
Do great job!
Punctual
Very good customer service and workmanship. Very knowledgeable and professional.