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What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for your feedback. I am sorry that our service did not meet your expectations. Solar Panels and Water Conditioning Systems are not within normal parameters for the scope of the inspection. This is defined for us under the State of Florida guidelines and ASHI (American Society of Home Inspectors) Standards of Practice. I have attached a copy for you to review. These are specialty items that would need to be inspected by a specialist. However, I would like to address your concern about the inspector not checking everything. Mark is an expierienced inspector and I have confidence in him but we strive for 100% satisfaction. Would you like us to have another inspector go back out and perform another inspection?
I appreciate your concern. But that's ok. I don't want to inconvenience the seller anymore. But thank you for offering.