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The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dear Mr Ghizas
Thank you for sending in your feedback in regards to the air conditioning and the underground lawn irrigation (sprinkler) system and allowing us the chance to respond.
The inspection was carried out on October 11, 2012. The outdoor temperature at the time was 8 degrees.
In regards to the air conditioning system: The inspector informed you and documented in the report that it was too cold at this time of year to test run an air conditioner without causing possible damage. The inspector also informed you and highlighted in the report that the air conditioning system was more than 20 years old, that it was well past life expectancy and recommended that due to its observed poor condition and age it be replaced. This information was bolded and highlighted twice, both in the summary and in the report.
In regards to the underground lawn irrigation (sprinkler) system; The inspector informed you that it was not possible and beyond the scope of a visual home inspection to test an underground lawn irrigation (sprinkler) system during an inspection (especially at a time of year when most irrigation systems would have been winterized). The inspector also informed you that it was in your best interest to have the vendor demonstrate its operation prior to closing, and explain and provide you all documentation related to its operation. This was the very first highlighted inspection comment in the report summary and was also bolded in the report.
In regards to your last comment about the garage: I am not able to comment fully due to the little information you provided, but the inspection report has a photograph of an extensively water damaged drywall garage ceiling and the inspectors highlighted recommendation that you repair this this gas / fire barrier for your safety.
There were many additional findings in the inspection report, including an inoperable gas fireplace, required roofing, heating and window improvements. Having to service a lawn irrigation system and Installing a new air conditioning system in such a large 27 year old home would certainly cost more than the average.
We always suggest purchasers call the inspector if there are any questions or concerns. You chose not to.