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The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hi Carolyn - Thank you sincerely for your comments. I am delighted that you were so impressed with Gene's home inspection. Sounds like you received excellent value for the $464 inspection fee paid. No doubt, Fairfield County, CT is an expensive area to live and to run a business. Many off-site hours, training; tools & equipment; liability, E&O, Workers Compensation insurances; licensing requirements, computers, software, vehicles, etc. all go into the performance of a quality home inspection, and I'm sure you may not have considered all of the costs we face every day. Since this isn't a new problem, maybe you can take heart in what Ben Franklin said centuries ago:
“The bitterness of poor quality remains long after the sweetness of low price is forgotten.”