Junk King Atlanta South
4851 Georgia Highway 85 Unit B-2
Forest Park
Georgia 30297
United States

Average rating: 9.6 out of 10 based on 281 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 28, 2017 — Rated 10 out of 10 by J.L. Junk King Atlanta South
What do you like about our services?

Everyone is very good.

Report a concern   April 25, 2017 — Rated 10 out of 10 by J.V. Junk King Atlanta South
What do you like about our services?

The men that came out did a great job. I can always count on the Junk King.

Report a concern   April 19, 2017 — Rated 10 out of 10 by S.C. Junk King Atlanta South
What do you like about our services?

Prompt response
Professional service
Easy payment
Reasonable pricing
Flexible arrangements
Friendly workers

Report a concern   April 14, 2017 — Rated 0 out of 10 by S.H. Junk King Atlanta South
How did we disappoint you and what can we do to make things right?

I spoke with the general manager on Monday regarding my experience on Monday morning. I was not pleased, she said she would call me back within the hour and never did. The whole experience was extremely unprofessional.

Please call me at Phone number removed.

Report a concern   April 13, 2017 — Rated 10 out of 10 by M.B. Junk King Atlanta South
What do you like about our services?

The guys were very nice and very helpful.

Report a concern   April 12, 2017 — Rated 0 out of 10 by T.C. Junk King Atlanta South
How did we disappoint you and what can we do to make things right?

What a mess you left in my yard and walkway and driveway. One mound of debris wasn’t even touched. Anything that fell off the shovels was left behind. No attempt to rake up debris, sweep up dirt, or pick up the dirt left in the driveway from what fell off the truck. Despicable!

Report a concern   April 9, 2017 — Rated 10 out of 10 by T.P. Junk King Atlanta South
What do you like about our services?

Service with Junk King Atl. South was again good. This was my 2nd time having JK pick up old junk from my home. Very quick, professional, and gets the job done.

I would and actually have. Recommend Junk King to my neighbors and friends.

Report a concern   April 6, 2017 — Rated 10 out of 10 by R.B. Junk King Atlanta South
What do you like about our services?

The price was reasonable. The guys were prolite

Report a concern   April 6, 2017 — Rated 10 out of 10 by A.B. Junk King Atlanta South
What do you like about our services?

Prompt service

Report a concern   April 6, 2017 — Rated 9 out of 10 by C.C.K. Junk King Atlanta South
What do you like about our services?

The junk is gone!!!! I can reclaim my space!!! Excellent customer service ⭐️ ⭐️⭐️⭐️⭐️

Report a concern   April 2, 2017 — Rated 10 out of 10 by G.A. Junk King Atlanta South
What do you like about our services?

Quickness of the crew
Professionalism of the crew
Kindness of the crew
Short turnaround on scheduling appointment
Customer service representative (Brittany) was extremely helpful & AWESOME.

I cannot say enough nice things about Junk King. The two gentlemen who came out that day were AWESOME. I cannot remember their names, but please know I appreciate you just as much as I appreciate Brittany.

I have been looking forever for a company like this. Thank you Junk King!

Report a concern   March 31, 2017 — Rated 10 out of 10 by J.G. Junk King Atlanta South
What do you like about our services?

A+ service & workers! I will use again.

Report a concern   March 29, 2017 — Rated 10 out of 10 by K.R. Junk King Atlanta South
What do you like about our services?

The men who came were professional, efficient and very hard working. I would welcome their help again in the future.

One negative is that I was given a window of 10 to 12 and the men didn't get there until after 1 pm. There should have been better communication from your office to me about the delay. Those men are driving a big truck; I don't think it's their responsibility to also communicate with me. I wonder if they were overbooked.

The price was more than fair and I would recommend Junk King to friends and family.

Report a concern   March 29, 2017 — Rated 10 out of 10 by E.J. Junk King Atlanta South
What do you like about our services?

Polite and quick

Report a concern   March 24, 2017 — Rated 8 out of 10 by J.C. Junk King Atlanta South
What could we do to improve?

A little pricey, but they were prompt and cleaned up after themselves.
Thanks

Report a concern   March 21, 2017 — Rated 0 out of 10 by J.G. Junk King Atlanta South
How did we disappoint you and what can we do to make things right?

The dates I received service were March 20 and 21 2017. I asked them to clean out some construction debris at a building I am renovating, a downstairs and a basement. They came and gave an emailed estimate of 3 bed loads, at $525 each for a total of $1575, but was told it may only be 2 and a half bed loads. It would work out to basically 1 bed load for the upstairs and two bedloads for a large area of concrete in the basement. I responded to them that I had used Junk King many times in the past (through Junk King North) and that I usually received a price of $400 per load as a contractor. Brittany, the owner of Junk King South, agreed. They came the first day with only three staff and hardly any equipment. I had to run home and bring a wheel barrow for them to use and provide my own trash containers. I also had to go buy them water which they requested. They took several hours to do the upstairs area. It was not a particularly good job, there were areas of debris left over and a whole pile of animal feces left in one area. But they cleaned up for the most part the upstairs and I paid $400 as agreed. Brittany came out the first day and looked at the amount of work to be done and arranged for more workers for the next day. Later that day i received a call from Brittany that she had "called corporate" and that I was now going to be charged $500 a bed load, for some unknown reason. I had already booked time the day off my other work to get it done, so I agreed, which was unfair to say the least. Today, as agreed, they came back to do the basement. they came completely unprepared to haul concrete. I again had to provide my own wheel barrow, which they broke the tire of, and some other hauling equipment I had. I was told by one of the workers they really required two good cement wheelbarrows and three more shovels. They first took out a lot of wood which I wanted to keep, which was in a small pile of wood I told them to get to absolutely last. They then took about five hours to work in the basement. They didnt clean it up at all. The simply reduced the height of the area with debirs, while leaving its size the same. Its bizarre, no area got completely cleaned up, they left a bit of debris everywhere, and a lot of debris was still in the basement. They cleaned up maybe a quarter or a third of the debris. They then told me they had filled up one bed and half, and I owed them $750. Remember I was quoted basically $1000 for the basement. They had done a quarter of the work and charged almost the entire amount. And said they needed more days and many more bedloads to do finish the work. I felt really ripped off, because I was left with nothing cleaned up, a billl for almost the enitre amount I was told to budget, and spent the whole day looking after the project. I called Brittany, but she just screamed at me, and didnt apologize or try to make anything right. She told me she came the first day and saw how much stuff there was and knew that there was more bedloads, but she didnt tell me that was the case. Instead in our conversation, she faulted me for not knowing how many bedloads were required, but how am I supposed to know? I dont have any idea how much fits in a bedload. If she knew in advance, she should have told me right there how much it would be and how long it would take and send me an updated estimate. I was functioning on the estimate I received. This whole things was really unpleasant and unprofessional in every way.

I should not have to provide equipment to the workers. they should have proper equipment to do to the work in a timely manner. I should not have to provide water. I should not have to stay for hours watching the workers going. I should not be told an estimate that is way less than what they intend to charged. I should not have a job less than a quarter finished at almost the entire price I was quoted. That is of no value to me. I should not be argued with by the owner. I should not have animal feces left in the area they were removing debris. I should not be yelled at by the owner. I should not have the price per bedload increased 25% the night before I schedule work, that is highly unethical.

I have used Junk King North several times in the past, with good results. Obviously being treated like this I am unlikely to use Junk King (North or South) in the future.

To make it right I feel that I should be given atleast a partial refund for the basement, I was duped into beliveing their low estimate even though they new it was true. And worst yet, they upped the bedload price on me the night before. I feel they should come out again and properly finish the upstairs cleaning and do at least a bit more cleanup of the downstairs. I deserve an apology from the owner. I can't imagine whoever reads this really cares all that much, becuase that is the impression I got from my dealing with this business.

Report a concern   March 20, 2017 — Rated 9 out of 10 by Q.S. Junk King Atlanta South
What do you like about our services?

Speedy, courteous and great customer service. I called on a Saturday and had my items picked up in less than 2 hours of my call!!

Report a concern   March 18, 2017 — Rated 10 out of 10 by M.H. Junk King Atlanta South
What do you like about our services?

very profesional

Report a concern   March 18, 2017 — Rated 10 out of 10 by S.N. Junk King Atlanta South
What do you like about our services?

Britney was AMAZING! Friendly, efficient, and super outgoing. They arrived exactly when she said they would and did a GREAT job!

Highly satisfied and have already told 3 people about the company...

Report a concern   March 18, 2017 — Rated 10 out of 10 by M.A. Junk King Atlanta South
What do you like about our services?

On time and fast.


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