789 ratings.based on
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you, O’Mara, for taking the time to share your concerns with me about the home inspection Keith did for your clients. I know you
are busy, so appreciate your time. One of the descriptors we frequently get about our home inspections is that it is very thorough, so I am surprised and sorry to hear that you feel we were not thorough enough. The damaged siding is noted and documented with a photo in section 1.1 of the report. The propane fuel source for the furnace is noted on page 14 of the report and for the water heater on page 18.
Are you available Wednesday or Thursday of next week to get together for a cup of coffee so that you can share your insights about what we might need to add to the inspection to make it as thorough as you expect? I’d love to hear your thoughts, if you’ve got time.
Thank you, again, for your rating and comments about your concerns. I look forward to hearing from you.