Maid Brigade of Arizona
15810 N. Cave Creek Road #4 Phoenix, AZ 85032
Phoenix
AZ 85032
United States

Average rating: 8.4 out of 10 based on 30 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 7, 2008 — Rated 10 out of 10 by A.N. Maid Brigade of Arizona
What do you like about our products and services?

I really love the ladies that come to clean...they are so nice and friendly! I appreciate their attention to detail. I also like that if someting is missed, all I need to do is call...there is no greater satisfaction than knowing that you have great people and great support staff!!!

Blessings to you all,
Name removed

Report a concern   June 4, 2008 — Rated 8 out of 10 by J.M.G. Maid Brigade of Arizona
What could we do to improve?

My floors are never COMPLETELY clean. There is still dirt on there, because when I walk barefoot on the title, right after they clean, my foot still get black.

Report a concern   May 28, 2008 — Rated 10 out of 10 by J.C. Maid Brigade of Arizona
What do you like about our products and services?

the use of non-harsh cleaners, on time, friendly, quick workers

Report a concern   May 6, 2008 — Rated 5 out of 10 by V.W. Maid Brigade of Arizona
How did we disappoint you and what can we do to make things right?

With very few exceptions, I have had problems with the cleaning. The March cleaning was great and I was told the same team would be back in April but I don't think that happened because things were not as good. I called the office to report my concerns but I have not heard back from any one. So I guess what you could do to fix it, is have the same team each time and be consistent with the cleaning service.

Report a concern   May 5, 2008 — Rated 10 out of 10 by J.S. Maid Brigade of Arizona
What do you like about our products and services?

very thorough, very clean, great value for the price

Report a concern   May 3, 2008 — Rated 8 out of 10 by T.L. Maid Brigade of Arizona
What could we do to improve?

The first time Maid Brigade came to my home at the hourly rate, the job was excellent. They still do a good job, however, the garbage can in my laundry room doesn't get emptied and the tile floors have a cloudy film on them.

Report a concern   April 29, 2008 — Rated 10 out of 10 by S.B. Maid Brigade of Arizona
What do you like about our products and services?

The girls that answer the phones, plus the cleaning crews are polite, on time, and do a great job. I will continue to use the service and recommend them to others.

Report a concern   April 28, 2008 — Rated 5 out of 10 by J.S. Maid Brigade of Arizona
How did we disappoint you and what can we do to make things right?

Came an hour earlier than scheduled.

Report a concern   April 27, 2008 — Rated 9 out of 10 by E.T. Maid Brigade of Arizona
What do you like about our products and services?

The workers are great, professional I curtious.
My concern that I hope to get worked out with the owner are:
1) When I first tried out your service I was promissed a discount with the mail flyer I used to call. It wasn't applied even after I showed it to the worker and spoke to the owner about it over the phone.
2) I was quoted a total or $155 on the phone after the workers completed for the first job and was charged $192.50
3) I was quoted $100 for twice a month and $120 a month for once a month.
4) On the second trip 3 workers came and worked for an hour a half. at $35 / hour / person the value is$78.75. I feel like I'm being over charged.
5) I left a message with the owner to talk through these items, I've yet to get a call back. As my schedule allows I'll keep trying to contact her.
6) My time is very valuable and it a little annoying having to put this extra energy in to insure I'm being billed fairly.

Report a concern   April 27, 2008 — Rated 8 out of 10 by G.M. Maid Brigade of Arizona
What could we do to improve?

Take the trash to the dumpster

Report a concern   April 26, 2008 — Rated 9 out of 10 by B.P. Maid Brigade of Arizona
What do you like about our products and services?

Seem to be clean threw house. Two people show to do work,

Report a concern   April 25, 2008 — Rated 10 out of 10 by L.D.R. Maid Brigade of Arizona
What do you like about our products and services?

The green products and the cleaning is great!

Report a concern   April 25, 2008 — Rated 10 out of 10 by S.B. Maid Brigade of Arizona
What do you like about our products and services?

Use of environmentally friendly products and attention to detail

Report a concern   April 25, 2008 — Rated 0 out of 10 by C.G. Maid Brigade of Arizona
How did we disappoint you and what can we do to make things right?

On the 3-17 and 4-2 and 4-16 cleaning day the finger marks around the door handles and light switches have not been wiped off; in kitchen sink drain and stopper not cleaned; window ledge above sink not cleaned completely; window above sink not cleaned; top of microwave; and sliding glass door on the outside; in master bedroom french door windows not cleaned; in bathroom hit wall emtying garbage can and took the paint off the wall. where does all the garbage go that is emptied out go? It is not in our garbage cans outside.

Report a concern   April 25, 2008 — Rated 9 out of 10 by C.H. Maid Brigade of Arizona
What do you like about our products and services?

The girls are always on time and always friendly. Now that they have gotten to know our needs, they are doing a very good job.

Report a concern   April 24, 2008 — Rated 10 out of 10 by M.B. Maid Brigade of Arizona
What do you like about our products and services?

I have two parrots and a small dog. It is important to me that the birds be covered and not frightened by the vacumn cleaner noise.
The ladies are always on time and since they are sometimes repeats, I don't have to explain in detail about my pets.
They are fast and courteous. I stay in a back office doing paperwork while they are here. They do the office first so I can take the little dog in there (on her leash). i ask to be called before they leave. They alqways do this and it gives me a chance to look around and be sure every thing agrees with me. I ordinarily tip them $15.00 and feel that it is well worth it. I never worry about any electrical devices, like computers to be in danger of damage.
I am happy with your service and have recommended it to others.

Report a concern   April 24, 2008 — Rated 8 out of 10 by R.S. Maid Brigade of Arizona
What could we do to improve?

be better able to communicate with the maids that come to do the work

Report a concern   April 24, 2008 — Rated 10 out of 10 by L.Z. Maid Brigade of Arizona
What do you like about our products and services?

Very professional

Report a concern   April 24, 2008 — Rated 8 out of 10 by D.P. Maid Brigade of Arizona
What could we do to improve?

charge less

Report a concern   April 24, 2008 — Rated 8 out of 10 by D.C. Maid Brigade of Arizona
What could we do to improve?

Make sure that if something is pointed out as missed in the last cleaning that it is handled in the next cleaning.


Privacy Policy