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Customer Testimonials
You guys got the job done with a minimum of fuss. Prices were competitive and everybody involved with the process was pleasant and capable. So far the patio door is great. No problems.
The doors are perfect. The guys who did the installation did a great job. It was worth the wait.
Great products and service
The windows are beautiful. My house is quieter— and warmer. I know they are easy to open and clean. The installers were respectful and tidy
Very pleasant to work with. Did an excellent job. Cleaned up after themselves.
The customer service team at Graboyes was very responsive and professional to work with! We were able to have a sales team member come out for an estimate rather quickly and help outline our available choices for an exterior door to our roof deck. Although there was a significant delay in time between placing our order and waiting for the door to be built, the team was up front about the timing limitations due to backlogs with the manufacturer. I confirmed the delay was consistent across other door companies. The install was quicker than anticipated and the service team was very friendly and professional. We’re happy with our purchase thus far, and would recommend working with Graboyes in the future. They are a great company to interact with!
Quality door that was installed perfectly. Door installer took his time with my old house with walls that were way out of plum.
Excellent product, great installation team, and very helpful people whenever we called
Great quality products from a local company. Montana at Grayboyes made everything so easy!
Service and installation was excellent.
I called customer service and left a message last month but no one returned my call.
In addition to the 6 new windows we received, we had all of our windows capped. Some of the capping needs additional caulk, and I have a question about the capping on one of the windows.
The installation of the windows was ok, but it was so cold that day, I think the team rushed to get everything done. There was also quite a few pieces of capping and caulk left on the roof tops.
Time will tell on the quality of the windows.
Look
Graboyes Windows and Doors has always been excellent in service and with their products. That is why we have been dealing with them for over 30 years.
I WAS VERY PLEASED WITH THE WINDOWS AND STORM DOORS THAT WERE INSTALLED> MY HOME IS 100 PERCENT WARMER!!THE MEN WORKED QUICKLY AND DID AN AWESOME JOB THAT DAY IT WAS A SNOWSTORM COMMING AND THEY COMPLETED THE JOB THE NEW WINDOWS MACTED THE ADDITION WINDOWS THAT WERE PUT IN 6 YRS AGO!! NOW THE WHOLE HOUSE IS BEAUTIFUL!! THE NEW WINDOWS ALLOW MUCH MORE NATUAL LIGHT IN THE HOUSE!!!I REALLY LIKE THAT SCREEN ISNT ALL THE WAY UP LIKE MY OLD ONES WERE THEY WERE SO HARD TO CLEAN< THESES LOOK MUCH EASIER AS THEY TILT IN>> MARIA WILLIANS WAS ABSOLUTELY VERY SWEET AND NEVER PUT ANY PRESSURE ON ME WHEN I FRIST MET HER 5YEARS AGO!! SHE MADE ME FEEL VERY COMFORTABLE THEN SHE GAVE ME A QUOTED PRICE AND I RASIED WHAT WAS NEEDED FAST FORWARD 5 YRS I KNEW PRICES WENT UP BUT WAS STILL PLANNING ON GOING FORWARD WITH GRABOYDS!! IAM 100 PERCENT PLEASED THAT I DID!!!
The door I ordered was just really very sturdy and the installation was perfect. Randy did the install and it is perfection. I did however ask for a lock and I am still waiting on that.
Graboyes offers a great product! We love our back door, it is so secure and solid. We can't wait to do our front door!
Quality and workmanship
Although my product was delayed by issues with manufacturing and delivery issues, the staff of Graboyes, from the initial salesman to the installer were always helpful, courteous and professional.
I like the salesperson Debbie, she is so personable that she feels like a family friend. The measurer expertly prepared for our extra large window and sliding door to be custom made. The installer was very easy to work, especially when he agreed to hold our door for 2 months while we finished other projects.
I had a door installed so far and the installer did a wonderful job.The door was beautiful.I highly recommend!
The door is beautiful and it is the door our house should always have had. My husband was home for the installation and he said the workers were very neat and efficient. They were quiet, nice and the door fit perfectly. There were only two glitches. The hardware wasn't loaded on the truck so they had to meet someone halfway to get the hardware to finish the installation. Second glitch wasn't their fault--the security alarm was still on the door when they took it away and my husband never thought about it. It wasn't until we set the alarm that night that we realized that it was gone. Now we will have to have another alarm istalled. Nevertheless, this project went much smoother than some other work we are having done.
Please do not share my name or my comments.
I am very happy with my door and the service I received. It was a pleasant sales process and the installer did a great job. There was many corners that could have been cut with my installation, but it was done correct from end to end even if it required a trip to home depot. It was a pleasant surprise to see something done properly vs other companies I have used in the past where they are all up speed of installation vs quality!
You have an employee (PASHA) who was here to install our windows. He was respectful, considerate of our furnishings, and seemed very knowledgeable of the installation. We had one (1) Graboyes window from the previous owner that had an issue. He corrected the problem without any hesitation. He wanted us to be 100% happy, and we were.
I have since ordered fifteen (15) additional windows and asked that he (PASHA) be the installer. He made a difference with his fast, friendly, courteous service.
Locally made windows. Good service
The storm door looks beautiful, and the installer (I wish I could remember his name) was great! He arrived two and a half hours later than the estimated time, but he was friendly and professional, and his work was very thorough. We have a house built in the 1800's, so there's a gap under the middle of storm door from the wearing down of the marble - no fault of anyone but time. The installer explained the problem and possible solutions. I appreciated his patience and willingness to explain the work he was doing.
The doors are beautiful and the installer did a fantastic job.
Quality products, fast professional installation
Quality job but the installer didn't explain or offer to adjust the closing mechanism on the new storm door
Your products are top notch and so is your customer service to include sales also. But, your installer Mike. While the installation was done perfectly. his constant changing our appointments and times was frustrating.
The new storm door looks beautiful on our house. It has helped to reduce the draft.