Bridgnorth Endowed Leisure Centre
Northgate
Bridgnorth
WV16 4ER
United Kingdom
  • Phone: 01746 761541

Average rating: 7.5 out of 10 based on 425 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 7, 2017 — Rated 10 out of 10 by G.W. Bridgnorth Endowed Leisure Centre
What do you like about our services?

It is very clean, the staff are very friendly and helpful and it knot expensive.

Report a concern   December 5, 2017 — Rated 10 out of 10 by E.M. Bridgnorth Endowed Leisure Centre
What do you like about our services?

Clean, tidy, well set out and great facilities

Report a concern   December 5, 2017 — Rated 8 out of 10 by B.S. Bridgnorth Endowed Leisure Centre
What could we do to improve?

More competitive pricing structure.

Some of the gym equipment needs updating

Report a concern   December 3, 2017 — Rated 5 out of 10 by A.M. Bridgnorth Endowed Leisure Centre
How did we disappoint you and what can we do to make things right?

Please could we have a track hoist in the (disabled) changing room

Report a concern   December 1, 2017 — Rated 8 out of 10 by M.A. Bridgnorth Endowed Leisure Centre
What could we do to improve?

I find the swimming pool area and changing room too hot. I think the temperature could be reduced slightly which would make it more comfortable

Response from Bridgnorth Endowed Leisure Centre:

sorry mark you found the temperature a little uncomfortable, we follow a set of national guidelines with regards to temperature in and around the pool. Because of the cold weather and we have a lot of small/younger children in the pool the changing rooms have been set to give a warm atmosphere. i have adjusted the temperature a small amount and hope its better for you.

Report a concern   November 30, 2017 — Rated 10 out of 10 by H.S. Bridgnorth Endowed Leisure Centre
What do you like about our services?

I found the service very helpful with getting the right advice on what fitness program is suitable for me and how it would benefit me.

Response from Bridgnorth Endowed Leisure Centre:

glad you had a good experience, our staff are alway happy to help in anyway they can.

Report a concern   November 30, 2017 — Rated 8 out of 10 by R.H. Bridgnorth Endowed Leisure Centre
What could we do to improve?

Having a sauna or steam room would be the only thing I could suggest!

Response from Bridgnorth Endowed Leisure Centre:

thanks ryan for the suggestion, a steam room sounds like a fantastic idea, a little luxury is always nice.

Report a concern   November 29, 2017 — Rated 9 out of 10 by E.R. Bridgnorth Endowed Leisure Centre
What do you like about our services?

Fantastic,experienced swiming instructors who really get the childrens confidence and give them sound basics to move on with.

Response from Bridgnorth Endowed Leisure Centre:

glad you are enjoying the swimming classes, i will pass on the comments to our instructors who are hard workers and appreciate the feedback

Report a concern   November 28, 2017 — Rated 7 out of 10 by R.C. Bridgnorth Endowed Leisure Centre
What could we do to improve?

Communication with the customer

Report a concern   November 28, 2017 — Rated 10 out of 10 by R.E.C. Bridgnorth Endowed Leisure Centre
What do you like about our services?

When I go to the reception desk it's very pleasant to see staff who welcoming, friendly and are always helpful if there is a problem.

The hard work on the new changing room is wonderful; thank you very much for the many people who managed to get a first class result.

Response from Bridgnorth Endowed Leisure Centre:

glad you like the new changing facilities rosemary and will let our reception staff know they are doing a good job.

Report a concern   November 27, 2017 — Rated 6 out of 10 by G.H. Bridgnorth Endowed Leisure Centre
How did we disappoint you and what can we do to make things right?

The Price.
We (Brown Clee FC) book the astro turf on a Tuesday night for 1 hour 8PM-9PM.
We cannot justify charging our players more than £3 to come training for an hour.
The price is £39.20 We believe this is very high for half a pitch that is old style astro and not 3G.
We need to get 14 there to break even.
It is unlikely we will be able to continue with the booking into the new year at the current price.
What can be done to give us a discount?

Report a concern   November 27, 2017 — Rated 10 out of 10 by L.C. Bridgnorth Endowed Leisure Centre
What do you like about our services?

Lots of classes to choose from and good instructors. Also the online booking system is easy to use.

Report a concern   November 23, 2017 — Rated 10 out of 10 by R.B. Bridgnorth Endowed Leisure Centre
What do you like about our services?

i like the chance to exercise and keep fit pleasant surroundings, nice staff, clean pool with warm water, nice new changing area, and easy parking.

Response from Bridgnorth Endowed Leisure Centre:

Thank you for your very nice and kind comments about the staff and the centre, we hope you carry on coming to us for you exercise and leisure needs.

Report a concern   November 22, 2017 — Rated 8 out of 10 by P.C. Bridgnorth Endowed Leisure Centre
What could we do to improve?

It's great.

Report a concern   November 22, 2017 — Rated 8 out of 10 by G.T. Bridgnorth Endowed Leisure Centre
What could we do to improve?

Some idea of when classes are on would help plan gym visits

Report a concern   November 22, 2017 — Rated 10 out of 10 by P.C. Bridgnorth Endowed Leisure Centre
What do you like about our services?

The staff are brilliant so accommodating and friendly. It’s just a shame that the facilities don’t match the quality of the staff. Being literally packed into squash courts or the licensed bar to undertake our gym classes makes the senior members feel like second or third class citizens. Someone needs to come and observe our classes to see just how poor the experience is in terms of the space. I admire and praise our teacher who does a fantastic job!

Report a concern   November 20, 2017 — Rated 8 out of 10 by M.D. Bridgnorth Endowed Leisure Centre
What could we do to improve?

The swimming pool temperature seems to have dropped recently & with winter coming that doesn't help to encourage young ones to swim.

Report a concern   November 17, 2017 — Rated 10 out of 10 by M.P. Bridgnorth Endowed Leisure Centre
What do you like about our services?

Friendly staff and good quality equipment.

Report a concern   November 17, 2017 — Rated 10 out of 10 by S.F. Bridgnorth Endowed Leisure Centre
What do you like about our services?

Friendly helpful staff and good facilities to cater for all needs and ages.

Report a concern   November 16, 2017 — Rated 7 out of 10 by P.J.B. Bridgnorth Endowed Leisure Centre
What could we do to improve?

Improve location for fitness classes and relaxation class. Isolate school bell in current area would help. I still find the floor 'gritty' in this area also. An additional morning fittness class end of week. Thank you


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