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113 ratings.based on
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The customer was thanked for their continued feedback and made aware that we are working closer with our maintenance team to continue to improve the serivce
The customer was thanked again for their continued feedback . They were also made aware that a new part is programed to be fitted this coming Thursday
Customer was thanked for their feedback and made aware of the maintenance issues with the heating and the timescales for the repair
The customer was thanked for their feedback and made aware of the monthly cash membership options
The customer was thanked for their feedback, and made aware of a problem with the heating we had.
They were apologised to for the drop in our standards, and offered a free family swim at a convenient time for them.
Customer was emailed and thanked for their feedback,. they were made aware of the issues with the heating and that thsi has now been resolved
The customer was thanked for their feedback and asked for further information to allow us to develop areas of the service