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267 ratings.based on
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The customer was thanked for their feedback, and made aware we are looking at options to expand the gym moving forward.
The customer was thanked for providing feedback about their visit., they were made aware of a review on the opening hours and the availability of a list of the busier periods so these periods could be avoided when planning their fitness sessions
The fitness Supervisor will look at the programem to see if afternoon classes are feasible to be introduced
The customer was thanked for providing this feedback and for bringing this to our attention.
They were also asked to help us identify times when this has been witnessed to allow us to target these staff with additional development and training to improve the service.