Garw Valley Leisure Centre
Old Station Yard
Pontycymer, Bridgend
WALES CF32 8ES
United Kingdom

Customer Testimonials

Report a concern   February 24, 2017 — Rated 10 out of 10 by Cerys Bishop Garw Valley Leisure Centre
What do you like about our services?

more yogalates classes

Response from Garw Valley Leisure Centre:

Hiya we are continually monitoring our classes each month to keep our classes current and varied.

Report a concern   February 24, 2017 — Rated 10 out of 10 by Liane Betts Garw Valley Leisure Centre
What do you like about our services?

more yogalates classes and a longer class time. love dougs teaching.exellent classes,just need more of them.

Response from Garw Valley Leisure Centre:

Hiya and thanks for your great feedback, we are continually monitoring and assessing our group exercise programme each month to continue to keep a varied and current programme of classes at the centre. Our yogalates class is proving popular at the moment and we will let you know if there is another class coming in the near future. The class times are standard for each class and will remain the same.

Thanks again

Report a concern   February 22, 2017 — Rated 10 out of 10 by Ashley Pook Garw Valley Leisure Centre
What do you like about our services?

Kaye Kocur at reception is always so polite and helps me feel so welcome.
I love the classes Rachel hill puts on, she is a great instructor. My favourite instructor out of all the local centres (I use ynysawdre, ogmore, maesteg and Bridgend).
Lastly, I find the creche extremely helpful and such a great service. My daughter attends regularly and Emma struthers is just exceptional a time her job- always going the extra mile.

Response from Garw Valley Leisure Centre:

Hiya Ashley thanks for your great feedback, i will pass this on to the rest of the team.

Report a concern   February 15, 2017 — Rated 9 out of 10 by Jade Rogers Garw Valley Leisure Centre
What do you like about our services?

Doug is very welcoming and gives you a lot of support and information.

Response from Garw Valley Leisure Centre:

Hiya Jade thanks for your great feedback & support. Doug is indeed a great coach with years of experience & knowledge. I will pass this comment onto him.

cheers
grahame

Report a concern   February 14, 2017 — Rated 10 out of 10 by J.S. Garw Valley Leisure Centre
What do you like about our services?

All the staff are welcoming and very easy to talk to. I like the fact that I am not afraid to ask questions about the fitness classes and if I used the gym would know that I would get the best out of that too.

Response from Garw Valley Leisure Centre:

Hiya Jayne, thanks for your great feedback and support and i will pass this onto the rest of the staff.

Cheers

Grahame

Report a concern   February 3, 2017 — Rated 10 out of 10 by Neil Allcock Garw Valley Leisure Centre
What do you like about our services?

Why are colour prints 50p and b&w 10p, all toner is the same price

Response from Garw Valley Leisure Centre:

Hiya Neil,thanks for your feedback. The price is 50p for colour because the colour cartridges are more than double the price of black ones,so unfortunately we have to reflect this in our prices for colour.

Thanks

Grahame

Report a concern   February 3, 2017 — Rated 10 out of 10 by Joanna Mcglashan Garw Valley Leisure Centre
What do you like about our services?

Please can we have another 20kg lettlebell,we only have 1 and as we all get better there is increasing competition for it... Thanks

Report a concern   January 31, 2017 — Rated 10 out of 10 by C.S.A. Garw Valley Leisure Centre
What do you like about our services?

creche...we really need it open for 2hrs to cover both classes mon/tues

Report a concern   January 31, 2017 — Rated 10 out of 10 by R.B.J. Garw Valley Leisure Centre
What do you like about our services?

creche in the evening to coincide with fitness classes would be great as i wouldn't need to find childcare.

Response from Garw Valley Leisure Centre:

Hiya Rachel,unfortunately at this time we can't offer creche in the evening as we can only run the creche for 1hr 1/2 per day as we are an unregistered creche and the daily morning creche takes up all of this time. Apologies again.

Thanks
Grahame

Report a concern   January 7, 2017 — Rated 10 out of 10 by K.J. Garw Valley Leisure Centre
What do you like about our services?

Friendly staff. Professional service and an excellent fitsteps instructor. Great class

Response from Garw Valley Leisure Centre:

Hiya Karen thanks for your great feedback score,i will pass this onto the rest of the team.

Cheers

Grahame

Report a concern   December 19, 2016 — Rated 10 out of 10 by C.L. Garw Valley Leisure Centre
What do you like about our services?

i absolutely love kettlebells and doug is a great teacher but could you make the classes later in the evening so i can attend, i finish work at 5pm.

Response from Garw Valley Leisure Centre:

Hiya Carolyn,i'm sorry the classes don't suit you at the moment but there is kettlebells classes here on wed,fri 9.30-10.30am and sat morning 9.15-10.15 if thats any help for you. We currently have a full programme in the sportshall with other activities going on and we are unable to move it at the moment.

Thanks for you feedback Carolyn

Grahame

Report a concern   December 13, 2016 — Rated 10 out of 10 by N.C. Garw Valley Leisure Centre
What do you like about our services?

The staff are always friendly and helpful.

Report a concern   November 29, 2016 — Rated 9 out of 10 by M.J.R. Garw Valley Leisure Centre
What do you like about our services?

Friendly and helpful information

Report a concern   November 24, 2016 — Rated 10 out of 10 by M.R. Garw Valley Leisure Centre
What do you like about our services?

Top Equipment .Friendly Helpful staff,Not overcrowded.

Report a concern   November 4, 2016 — Rated 9 out of 10 by C.M. Garw Valley Leisure Centre
What do you like about our services?

All of the staff are polite and are well trained. They are always willing to help and greet you with a welcome smile.
However a squat rack and weights are needed upstairs in the gym, these are an important part of training which you do not provide. These are required to facilitate and complete a proper and extensive all round workout.

Response from Garw Valley Leisure Centre:

Hiya Clive,thanks for the feedback. We have more weights and a squat rack planned for the new financial year.

Report a concern   October 25, 2016 — Rated 10 out of 10 by Sonia Rollinson Garw Valley Leisure Centre
What do you like about our services?

when you have a cafe to go with this lovely staffed centre,it would be just perfect please.

Response from Garw Valley Leisure Centre:

Thank you Sonia for your feedback. We are having our vending machines upgraded and looking to add a hot drinks machine also.

Report a concern   October 25, 2016 — Rated 10 out of 10 by B.N. Garw Valley Leisure Centre
What do you like about our services?

we would like a cafe as it would be nice to have a coffee after excercising

Response from Garw Valley Leisure Centre:

Thank you Brenda for your feedback. We are having our vending machines upgraded and looking to add a hot drinks machine also

Report a concern   October 25, 2016 — Rated 10 out of 10 by J.J. Garw Valley Leisure Centre
What do you like about our services?

more weights please

Response from Garw Valley Leisure Centre:

Hi Josh, more weights and a squat rack are planned for the new financial year.

Report a concern   October 16, 2016 — Rated 9 out of 10 by S.E. Garw Valley Leisure Centre
What do you like about our services?

The Receptionist who was on duty when I attended on Friday evening for the Fit Step Class was very friendly and extremely helpful, that is a big plus when you enter a premises.

Report a concern   September 25, 2016 — Rated 10 out of 10 by Eleanor Christine Cox Garw Valley Leisure Centre
What do you like about our services?

Very friendly, welcoming staff with good facilities.

Response from Garw Valley Leisure Centre:

Thank you Eleanor for your feedback we pride ourselves on looking after our customers.


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