Ross Swimming Pool
Red Meadow
Ross-on-Wye
ENGLAND HR9 7DB
United Kingdom

Average rating: 8.7 out of 10 based on 550 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 28, 2017 — Rated 7 out of 10 by S.R. Ross Swimming Pool
What could we do to improve?

Parking for the disabled and extra dropped kerbs for wheelchairs

Report a concern   June 28, 2017 — Rated 10 out of 10 by J.K. Ross Swimming Pool
What do you like about our services?

The Instructor and equipment are excellent.

Report a concern   June 28, 2017 — Rated 10 out of 10 by L.M. Ross Swimming Pool
What do you like about our services?

Clean and friendly

Report a concern   June 27, 2017 — Rated 10 out of 10 by J.W. Ross Swimming Pool
What do you like about our services?

Staff are courteous, helpful, motivational and friendly.

Report a concern   June 26, 2017 — Rated 3 out of 10 by E.G. Ross Swimming Pool
How did we disappoint you and what can we do to make things right?

Lost my phone in the gym or the changing room and still haven't heard anything else from them. Would help if you put cameras in to monitor people also with possible updates to the affected person.

Report a concern   June 26, 2017 — Rated 7 out of 10 by A.L. Ross Swimming Pool
What could we do to improve?

Cost

Report a concern   June 24, 2017 — Rated 10 out of 10 by E.R. Ross Swimming Pool
What do you like about our services?

the excellent staff and range of classes i can get on

Report a concern   June 24, 2017 — Rated 10 out of 10 by M.D. Ross Swimming Pool
What do you like about our services?

Friendly staff always willing to help.
Clean facilities

Report a concern   June 23, 2017 — Rated 10 out of 10 by N.S. Ross Swimming Pool
What do you like about our services?

Lessons are very well organised. Great idea to have no shoe policy in changing area.

Report a concern   June 23, 2017 — Rated 5 out of 10 by A.W. Ross Swimming Pool
How did we disappoint you and what can we do to make things right?

Over priced classes, not many spaces in them, more frequent classes

Report a concern   June 23, 2017 — Rated 10 out of 10 by G.W. Ross Swimming Pool
What do you like about our services?

Great facilities and range of classes, and excellent staff.

Report a concern   June 23, 2017 — Rated 10 out of 10 by J.F. Ross Swimming Pool
What do you like about our services?

I find the facilities at Ross very good, it's always a very clean environment, the swimming pool is always clean. The aqua aerobics classes are always friendly and you can go at your own speed they are always different. The showers have been on the cool side the lady couple of days. It's bit of a pain with the blue slippers for your shoes but it's not the end of the world. Some times its a bit of a bug bear that people leave there clothes in the cubicle and go swimming rather than use a locker. Apart from this a very well friendly place to use. I am thinking apart use the gym in the future.

First name removed

Report a concern   June 22, 2017 — Rated 10 out of 10 by H.R. Ross Swimming Pool
What do you like about our services?

Staff are always friendly and very, very helpful.
Clean facilities.
Great childrens swimming lessons.

Report a concern   June 22, 2017 — Rated 10 out of 10 by S.H. Ross Swimming Pool
What do you like about our services?

Very friendly all ages shapes and sizes

Response from Ross Swimming Pool:

Hi Sharon,

Thank you for your recent comments on our Customer feedback site Listen360, your feedback is very valued by us.

We are really pleased to hear your positive comments about our staff and centre, we hope you continue to enjoy using us.

Thanks again

Report a concern   June 21, 2017 — Rated 10 out of 10 by J.C. Ross Swimming Pool
What do you like about our services?

Everything, cant find any negatives - perhaps just people who wear shoes into the changing rooms when they should use those blue over shoes.

Report a concern   June 21, 2017 — Rated 9 out of 10 by P.R.P. Ross Swimming Pool
What do you like about our services?

Friendly staff....clean facilities

Report a concern   June 20, 2017 — Rated 10 out of 10 by S.P. Ross Swimming Pool
What do you like about our services?

Excellent facility with very friendly, knowledgeable staff.

Report a concern   June 20, 2017 — Rated 10 out of 10 by L.M. Ross Swimming Pool
What do you like about our services?

Flexible, friendly & clean and very reasonably priced

Report a concern   June 20, 2017 — Rated 10 out of 10 by Elaine Shaw Ross Swimming Pool
What do you like about our services?

Friendly well motivated staff. Well run classes and good equipment

Report a concern   June 19, 2017 — Rated 3 out of 10 by J.M. Ross Swimming Pool
How did we disappoint you and what can we do to make things right?

Evening lane swimming sessions


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