Bromyard Leisure Centre
Cruxwell Street
Bromyard
ENGLAND HR7 4EB
United Kingdom

Average rating: 7.8 out of 10 based on 138 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 19, 2017 — Rated 5 out of 10 by H.H. Bromyard Leisure Centre
How did we disappoint you and what can we do to make things right?

The staff are helpful but no one is ever actually in the gym. The gym itself is very unclean and often of a mark is on the floor it stays there for weeks. The machines need to be updated. A squat rack is needed

Report a concern   January 18, 2017 — Rated 10 out of 10 by P.T. Bromyard Leisure Centre
What do you like about our services?

Friendly, efficient, good clean gym and changing rooms

Report a concern   January 18, 2017 — Rated 8 out of 10 by E.S. Bromyard Leisure Centre
What could we do to improve?

Refurbish showers and changing rooms. Repair faulty equipment quicker. Clean gym, equipment and changing room more thoroughly.

Report a concern   January 18, 2017 — Rated 5 out of 10 by S.C. Bromyard Leisure Centre
How did we disappoint you and what can we do to make things right?

At Pilates we spend a lot of time on our mats on the floor. When you get this close to the floor you are aware that it is very dirty and muddy. Otherwise no complaints, the staff are always very pleasant and helpful and I appreciate that budgets are trimmed to the limit.

Report a concern   January 17, 2017 — Rated 9 out of 10 by Susana Preece Bromyard Leisure Centre
What do you like about our services?

Friendly and good classes ,really enjoyed

Report a concern   January 17, 2017 — Rated 2 out of 10 by F.M. Bromyard Leisure Centre
How did we disappoint you and what can we do to make things right?

I think the machinery could do with updating as some of it feels like it's falling apart! A full mirror would be really helpful in the exercise studio to improve on skills and posture.

Report a concern   January 14, 2017 — Rated 10 out of 10 by V.E. Bromyard Leisure Centre
What do you like about our services?

Friendly staff convenient opening times

Report a concern   January 12, 2017 — Rated 10 out of 10 by G.H. Bromyard Leisure Centre
What do you like about our services?

gym is clean and has all the necessary facilities (pity there's no paper cups for water, we'll just have to remember bottles next time!). It has the best mural we've ever seen in a gym! Much appreciated.

Report a concern   January 12, 2017 — Rated 3 out of 10 by J.K. Bromyard Leisure Centre
How did we disappoint you and what can we do to make things right?

The equipment is in a very poor state of repair - one elliptical has been out of service for something like three months, now a treadmill has failed (and those are not in a great state at the best of times), the straps on the rowing machines are loose and do not work, locker doors are broken or do not lock, etc. etc. I have a much better alternative and if my wife did too we would already have cancelled our membership.

Report a concern   January 10, 2017 — Rated 8 out of 10 by N.N. Bromyard Leisure Centre
What could we do to improve?

Suggestions- water dispenser to be attached to a wall so it is at body level& avoid bending.
Coat hangers In the gym itself to hold light gym wear
Music to be more varied, especially for age ranges-most are very modern
There to be more availability to pens for writing in programmes
Access to WIFI, to allow for greater fitness-with access to fitness apps etc.
Motivational quotes of the week!! Motivational exercise of the week?
Great gym. Easy, no messing.

Report a concern   January 8, 2017 — Rated 10 out of 10 by R.R. Bromyard Leisure Centre
What do you like about our services?

Helpful and friendly staff as well as good facilities.

Report a concern   January 6, 2017 — Rated 5 out of 10 by A.N. Bromyard Leisure Centre
How did we disappoint you and what can we do to make things right?

Heating problems, loos and changing rooms not as good as they could be, Staff always very freindly and helpful and the classes are good too.

Response from Bromyard Leisure Centre:

Hi Angela,

Thank you for your comments on Listen 360. We are aware of the tired look in the toilets and changing rooms and we hope to be able to allocate some money towards this in the next financial year. The heating issue in the Function Room has now been resolved - new parts were ordered and installed.
Thanks for the positive comments about our staff and classes!

Best Regards,

Pete

Report a concern   January 5, 2017 — Rated 10 out of 10 by P.P. Bromyard Leisure Centre
What do you like about our services?

The level of personal help and support has been exceptional.

Report a concern   December 28, 2016 — Rated 7 out of 10 by S.H. Bromyard Leisure Centre
What could we do to improve?

Boxing bag

Report a concern   December 23, 2016 — Rated 10 out of 10 by A.M. Bromyard Leisure Centre
What do you like about our services?

Good range of equipment, pleasant and efficient staff and a pleasant well lit room

Report a concern   December 20, 2016 — Rated 7 out of 10 by J.M. Bromyard Leisure Centre
What could we do to improve?

Open earlier at weekends. make personnal trainers available

Response from Bromyard Leisure Centre:

Hi Jane

Thanks for your comments on Listen 360. At the moment there is little demand for earlier opening times at weekends but we will monitor demand and usage.
We do have Personal Trainers at Bromyard, if you would like one of them to contact you please ask the receptionist.

Best Regards

Report a concern   December 20, 2016 — Rated 9 out of 10 by Donald Bayliss Bromyard Leisure Centre
What do you like about our services?

Nice and local. Ace staff. Good value.

Report a concern   December 17, 2016 — Rated 6 out of 10 by M.C. Bromyard Leisure Centre
How did we disappoint you and what can we do to make things right?

The centre has tired feel about it despite the new gym. the hall that the exercise classes take place in is filthy dirty with a huge cobweb that has been in the corner for at least the last four weeks. every week we comment about how many more flies there are in it. However I am pleased to understand that new pump equipment will be arriving in January.

Response from Bromyard Leisure Centre:

Hi Michelle

Thanks for your comments on Listen 360. We are aware that the Function Room needs a re-vamp - it is our intention to make it look more like a studio than a village hall.
Thanks for drawing our attention to thye spiders web - if you see anything you regard as unsatisfactory please tell the instructor or someone at reception so that it can be dealt with straight away.
Finally,the new weights for pump have been ordered and should be with us soon so the days of training in a sandstorm will soon be over!

Thanks

Report a concern   December 15, 2016 — Rated 7 out of 10 by L.B. Bromyard Leisure Centre
What could we do to improve?

Legs bums and Tums would be a good evening class.

Report a concern   December 15, 2016 — Rated 9 out of 10 by R.O. Bromyard Leisure Centre
What do you like about our services?

Friendly and helpful staff


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