ServiceMaster Fire & Water Restoration by Compass
115 North Stone
Spokane
WA 99202
United States
  • Phone: (509) 535-5440

Customer Testimonials

Report a concern   November 12, 2016 — Rated 10 out of 10 by F.W. ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

Prompt response and efficient job by crew

Report a concern   October 26, 2016 — Rated 10 out of 10 by M.B. ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

The ability to contact employees and there was always somebody available to answer my questions or concerns.I believe this company offers true customer service and upholds meeting customer satisfaction. These individuals are dealing with many clients on some of their most unpleasant days (damage to their home where they are experiencing life interrupted), I felt like the employees don't lose sight of that and convey genuine concern for the client.

Report a concern   October 21, 2016 — Rated 10 out of 10 by J.S. ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

Have not had restoration service done yet.

Report a concern   September 28, 2016 — Rated 10 out of 10 by P.J.C. ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

Very quick to respond and very helpful and answered my questions. Kept me informed what was going on

Report a concern   September 28, 2016 — Rated 10 out of 10 by Elizabeth Antim ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

I am very satisfied with their work as well as their communications skills .

Report a concern   September 6, 2016 — Rated 10 out of 10 by D.M.M. ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

Employees were polite, knowledgeagle and fast.

Report a concern   September 1, 2016 — Rated 10 out of 10 by J.M. ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

Very professional.

Report a concern   August 28, 2016 — Rated 10 out of 10 by M.L.M. ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

Very efficient and polite sercice

Report a concern   August 23, 2016 — Rated 10 out of 10 by Ruth Silverthorne ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

Fast, efficient & professional

Report a concern   August 19, 2016 — Rated 10 out of 10 by Kim Scott ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

The guys were friendly, polite and worked fast. They were definitely university what I expected. I'm very happy with their work.

Report a concern   August 19, 2016 — Rated 10 out of 10 by T.H. ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

Great service. Knowledgable, courteous employees. Very helpful.

Report a concern   August 18, 2016 — Rated 9 out of 10 by M.S. ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

Convenient, they just handled the situation. It was a vacant rental, I didn't even have to show up!

Report a concern   July 29, 2016 — Rated 10 out of 10 by J.B. ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

Professional staff who were informative and.thorough from start to finish. Solid work.

Report a concern   July 14, 2016 — Rated 9 out of 10 by S.A. ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

The men that came out did an excellent job of sucking all the water and also of removing the flooring. Inadvertently unplugged the sprinkler system, which I didn't realize for 10 days.
Just a heads up to be careful and check what is plugged into the electrical outlets.

Thanks for the good job!!!!!!!!!! First name removed

Report a concern   July 14, 2016 — Rated 10 out of 10 by S.S. ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

The service employee's always called to see if the time they were to show up, was still OK with me. They were very kind, answered all my questions, and were considerate of me. I can't say enough kind words about the job they did, or how pleasent the people were. Thank you.

Report a concern   July 12, 2016 — Rated 10 out of 10 by Arthur Sauer ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

The people that did my restoration service were very helpful and ready to answer any questions. Thanks

Report a concern   July 7, 2016 — Rated 10 out of 10 by Alan Davis ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

Jonathan was a gem. He was sent right away when Service Master got the call. He explained things as we went along in detail so we knew what to expect. He was very professional and surprised us by going to work to remove the damaged carpet, flooring, etc. I have nothing but great things to say about his professionalism, quality of work and concern he had for our understanding and comfort. I would highly recommend him to anyone in a situation as stressful as this one. Thanks to ServicMaster and Jonathan for a job well done.

Report a concern   June 26, 2016 — Rated 9 out of 10 by Ed Benhardt ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

The guys that came out worked right along and got the job done. They took me around, showed me what they were doing and why, and kept me updated on the progress as the project continued. They treated us with courtesy and respect, realizing that this is our home and they were very respectful of that. Whoever is teaching them the customer service part of their job is doing it right. We had a similar company a few years ago, and they were quite the opposite, so I do have another company to compare to.
There were a couple of things that I had to point out to the crew that they may have overlooked, but they listened and got right to it.

Report a concern   May 15, 2016 — Rated 10 out of 10 by M.B. ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

Men were very prompt efficient courteous and did a good job thks

Report a concern   May 13, 2016 — Rated 10 out of 10 by S.A. ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

Very friendly employees, that really cared about getting us back to working order. Very efficient workers and we had zero cleanup.


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