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1486 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaning the edges of the floors better
My house looks amazing after they are here and they are so fast.
The consistent quality clean. I did not get that with several other cleaning companies I did business with.
All of the cleaners are very diligent, do a very good job and they always show up when they're supposed to.
Your company uses ptoducts that are environmentally friendly.
The teams are friendly and work in a systematic manner.
I am very satisfied.
Good work, consistent.
promptness, so I know when to expect you.
The crews are very efficient, on time and trustworthy. I also appreciate the fact that Maid Brigade, as a company, shows interest in the community with involvement in a variety of causes.
Your folks do an amazing job on our rugs-getting all our pet hair off. Not an easy job! My bathrooms always sparkle & shine, and the house smells so fresh.
Thorough and consistent cleaning.
Love the day I come home and my house is clean.
More ability for consistent schedule, we have that but had to go through hoops to do it
Reliability, quick and friendly follow-through to issues/concerns, friendly staff and flexibility in schedule.
good and timely responses to customer requests. great job cleaning!
Consistant good quality.
Excellent customer service and quality work by the cleaning teams. Eco-friendly products. Fast cleaning service.
I have been very happy with your service from the beginning. The workers are very efficient. They always get right to their job. And the house Is cleaned to my liking.
The crew know exactly what needs to be done. They get to work as soon as they our in the door. Very friendly. I really enjoy them .
The lovely ladies, Maira and I don't know the other gal's name,always do the best job! They work hard and fast and don't miss a beat. They are the best! Patrice Jennings
Friendly staff and keep our home clean
I like how well you communicate with your customers, and how well you do your job of cleaning.
Prompt, very professional and efficient.
The consistency in the work.
Great service - good pricing - no chemical smells
Ease of scheduling and responsiveness to questions or issues.
Always on time, and they do a great job.
staff, use good earth friendly product, accommodating
I like the teams of 2 or more and I like the environmentally friendly cleaning practices.
Inconsistence in cleaning details that we felt would be understood. Probably from the lack of a specific instruction or contract. What we have is rather vague. Another thing, we gave a key to one of the house cleaners and MB never received it. The second time I took a key to the office and gave it to a staff member. Having two keys out makes us rather concerned. We plan to have our locks rekeyed as a result.
We really appreciate the consistency as well as the flexibility if we need to cancel or reschedule.