ServiceMaster By Mike
PO Box 11461
Alexandria
VA 22312
United States
  • Phone: (571) 830-6930

Customer Testimonials

Report a concern   July 6, 2015 — Rated 10 out of 10 by J.T. ServiceMaster By Mike
What do you like about our residential cleaning services?

Friendly customer service, flexible appointments, and high quality work by the on-site team.

Report a concern   October 17, 2014 — Rated 10 out of 10 by E.M. ServiceMaster By Mike
What do you like about our residential cleaning services?

everything. our sales rep is awesome

Report a concern   April 22, 2013 — Rated 9 out of 10 by A.B. ServiceMaster By Mike
What do you like about our residential cleaning services?

I had the onerous job of cleaning out an estate and putting the family home on the market. The home was 54 years old with no major improvements to it. I asked Service Master by Mike to give me an estimate for carpet cleaning and removing some mold in the unfinished part of the basement. Susana came and because she works with real estate agents alot on vacant homes, she suggested we rip up the carpet and expose the hardwoods underneath. This was a massive job which actually had to be continued over the weekend. They ripped up the carpet and the million tacks and staples holding it, cleaned the floors and put three coats of poly on them. Even with wear and tear pre-carpet, the floors looked a million percent better than the carpet ever would have. And my hat is off to the person who took care of chipping away the mold, then cleaning and sealing the area - not an easy task and one I wanted no part of doing myself.

So, what I like is that they have an understanding of the whole situation and are experienced enough to politely offer suggestions. Then they power through it without complaint and without stopping. Their three-person crew did a bang up job.

I wound up meeting the whole family in the process and it says a lot that the business owners, Mike and Susana Botts, would come onsite and take care of their crew, bringing them food and whatever else they needed. That's what I would have done, but not many people would. In addition to being friendly, they were personable and it was a pleasure talking with them.

Service Master by Mike gets high marks and I highly recommend them.


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