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281 ratings.based on
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you so much. We very much value your business. Please let us know if you need our service in the future.
In most cases we do a follow up appointment. In this case though the stain did not come out during the initial cleaning and the technician did everything he could at the time of cleaning to remove the stain. This was pointed out to the customer at the time of service.
Obviously we had a miscommunication problem of some kind with your estimate. Sorry for the confusion.
Thank you and we will see you again next time for your Christmas cleaning.
Unfortunately the upholstery fabric of your sofa couch stains easily and the scotch guard protection has been worn off for a very long time. Cleaning upholstery is very important to remove hair, dirt, dander, etc, and reapplying the scotch guard every 6-12 months is ideal to prevent stains
Thank you for using our service over the past five years. We wish you the best in your new home.
Thank you so much. I hope you and Ed have a great holiday.