ServiceMaster Of Germantown
715 Chaney Cove Ste. 102
Collierville
TN 38017
United States
  • Phone: (901) 854-6225

Average rating: 9.1 out of 10 based on 152 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 22, 2013 — Rated 10 out of 10 by LeAnn Leonard ServiceMaster Of Germantown
What do you like about our residential cleaning services?

I have not scheduled residential cleaning services at this time. An appointment will be scheduled within the next few weeks.

Report a concern   February 18, 2013 — Rated 10 out of 10 by S.B. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

The two gentlemen who came out to give me an estimate were very polite and prompt.

Report a concern   February 18, 2013 — Rated 9 out of 10 by Curtis Lucky ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Curteous and professionalism of the technicians. The did not waste time and got the job done in a timely manner.

Report a concern   January 15, 2013 — Rated 9 out of 10 by P.A. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Dryer duct cleaning was done by Adam. He does a fantastic job. He is very thorough, informative, and he cleans up everything before he leaves. He is a vey nice young man and performs an excellent service at a reasonable price.

Report a concern   December 7, 2012 — Rated 10 out of 10 by B.H. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

The project manager and the technician were very knowledgeable, informative and were willing and able to answer all of my questions. We had treatment for an oder from an animal issue and will not know for a while if the treatment was totally successful however the technician seemed to be very thorough.

Report a concern   November 16, 2012 — Rated 10 out of 10 by R.M. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Your Customer Service is outstanding. We had you clean our bonus room and stairs and some of the stains reappeared after it dried. You called us the following day to get feed back on your service You were very pleasant and made arrangements with our heavy schedule to come back after the Thanksgiving holiday and take care of the stains if possible. You are extremely customer care orientated and the young man that came to clean the carpet was very pleasant and professional. We will tell our neighbors and friends to use your company, because you truly care about to an excellent job!

Thank you and have a very Happy Thanksgiving, The Last name removed's

Report a concern   November 15, 2012 — Rated 10 out of 10 by R.B.T. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Friendly personalized and very professional service is why we keep choosing Service Master. Your technicians are politeand professional. It is a pleasure doing business with such a great company. Sincerely, Bob Toberman

Report a concern   October 18, 2012 — Rated 10 out of 10 by L.H. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Friendly and prompt service people. Quality workmanship.

Report a concern   September 29, 2012 — Rated 7 out of 10 by B.B. ServiceMaster Of Germantown
What could we do to improve?

Your service associate was friendly, courteous, and prompt, however the cleaning result was not up to your previous standards. There are dirty streaks, and there are some areas where the carpet was not cleaned sufficiently.

Report a concern   September 26, 2012 — Rated 10 out of 10 by Kelly Sziraky ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Came on time. Nice person to do the work, Joshua. Did a good job. DIdn't over charge.

Report a concern   September 21, 2012 — Rated 1 out of 10 by T.S. ServiceMaster Of Germantown
How did we disappoint you and what can we do to make things right?

My carpet still looks like it did.It looks like they ran the machine on carpet to make the valcum marks.

Report a concern   September 10, 2012 — Rated 10 out of 10 by A.F. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Friendly and professional. Do what you say!!

Report a concern   August 31, 2012 — Rated 10 out of 10 by J.W. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Josh was pleasant and courteous, as well as efficient. Carpets look good.

Report a concern   August 27, 2012 — Rated 10 out of 10 by Dave Cash ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Very professional, reasonable cost, Josh did a good job and was easy to work with.
When he had to come back to clean the one small rug again, it was no hassle.
I appreciate this.

Report a concern   August 20, 2012 — Rated 9 out of 10 by S.S. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

your technician was on time, courteous, and professional.

Report a concern   August 13, 2012 — Rated 10 out of 10 by L.H. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Chris is a great asset to your company. Did a great job and very personable.

Report a concern   August 13, 2012 — Rated 10 out of 10 by S.A. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

The job is done well and the people who do the job are pleasant and easy to work with.

Report a concern   July 15, 2012 — Rated 9 out of 10 by T.C. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Very professional and on time.

Report a concern   July 3, 2012 — Rated 10 out of 10 by L.R. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

We love the great professional service provided by Chris. Chris is very knowledgable re service/products. He's very thorough and detailed re his job performance. He has great people skills and is the Best!!!! I'll most certainly recommend Chris/SvM of G'town to all of our friends.

Report a concern   June 15, 2012 — Rated 10 out of 10 by T.C. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Prompt and thorough

Report a concern   May 28, 2012 — Rated 10 out of 10 by M.K.L. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

On time, professional, did a great job.

Report a concern   May 16, 2012 — Rated 10 out of 10 by B.B. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Your employees are pleasant, courteous and neat, the work is performed in a manner to disrupt the customers as little as possible and you immediately corrected anything we were displeased with. I would not hesitate to recommend you and will use you for any future services I need.

Report a concern   May 10, 2012 — Rated 10 out of 10 by J.B. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

They called ahead, and did a great job. Came back second time because we had lot of stains .

Report a concern   March 16, 2012 — Rated 10 out of 10 by P.O.F. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Cheerful and professional service

Report a concern   March 13, 2012 — Rated 10 out of 10 by P.B. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Speedy response to need with fast and efficient service. Cory was a very good and friendly technician .

Report a concern   March 13, 2012 — Rated 10 out of 10 by M.A. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

I liked the professional manner in which the young lady answered my questions. I thoroughly enjoyed Cory's personable, yet professionally knowledgeable demeanor. I will be calling on your services in the near future for duct cleaning.

Report a concern   March 8, 2012 — Rated 9 out of 10 by S.B. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Technician worked very hard, like it was his own home. Appreciated him spot testing beforehand, in order to determine what could be cleaned, instead of cleaning everything and then charging us for it.

Report a concern   February 20, 2012 — Rated 10 out of 10 by A.A. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

You guys are great..you show up on time, call ahead. Wonderful. Always a pleasure.

Report a concern   January 31, 2012 — Rated 9 out of 10 by J.B. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

The service was on-time, professional and complete.

Report a concern   October 18, 2011 — Rated 10 out of 10 by J.L. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

prompt and efficient

The carpet is old, but it still looked good after Caleb finished.


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