ServiceMaster Of Germantown
715 Chaney Cove Ste. 102
Collierville
TN 38017
United States
  • Phone: (901) 854-6225

Average rating: 9.1 out of 10 based on 152 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 10, 2014 — Rated 10 out of 10 by B.F. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Great job! Excellent service!

Report a concern   September 4, 2014 — Rated 9 out of 10 by H.T. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

I have never had my tile/grout cleaned before. But the tech was honest about his expectations. I appreciated the honesty. It looks great.

Report a concern   September 2, 2014 — Rated 10 out of 10 by K.S. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

VERY PROFESSIONAL AND THEY DID A GREAT JOB.

Report a concern   September 2, 2014 — Rated 7 out of 10 by L.J. ServiceMaster Of Germantown
What could we do to improve?

Not sure.

Report a concern   August 13, 2014 — Rated 8 out of 10 by C.M.P. ServiceMaster Of Germantown
What could we do to improve?

Technician very polite, knowledgable. When I set this up, I had asked that the technician be prepared to stretch a very small buckle at seam but he seemed surprised at that info. so I'm betting it was never on the writeup. He said he did not have the tools in his van (switched him to another van that morning). Was also supposed to arrive between 8 and 9 but didn't arrive until 9:30 - he did call to tell me he was running late due to an unexpected morning meeting.

Report a concern   July 31, 2014 — Rated 9 out of 10 by M.P. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Prompt and efficient.

Report a concern   July 23, 2014 — Rated 9 out of 10 by D.Y. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Chris was very friendly, and quite knowledgable about his trade. He thoroughly explained the process before he started to clean our carpets. I am satisfied with the results.

Report a concern   July 18, 2014 — Rated 10 out of 10 by C.C. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

The carpet looks much better. The technician was late, but he called several times during the afternoon to keep me updated.

Report a concern   July 8, 2014 — Rated 10 out of 10 by K.A. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Did a good job.

Report a concern   July 3, 2014 — Rated 9 out of 10 by R.D.B. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

my husband was very impressed with the tech, that did the carpets and he is very hard to please, very efficient

Report a concern   July 3, 2014 — Rated 10 out of 10 by S.J. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Your technician was very nice and did a great job.

Report a concern   June 30, 2014 — Rated 10 out of 10 by B.H. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Chris and Sean were very attentive to detail. I appreciated them telling me about the enzyme coating that will be good for my dogs allergies and my asthma. Thanks so much.

Report a concern   June 10, 2014 — Rated 10 out of 10 by V.S. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

The guarentee that if the spots return after cleaning, the tech will return to do another cleaning if it is within 2 weeks of the original job.

Report a concern   June 1, 2014 — Rated 10 out of 10 by C.M. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

You do a good job and are very reasonably priced

Report a concern   May 30, 2014 — Rated 10 out of 10 by J.C. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

It was easy and had great results. Technicians and customer service reps were helpful, courteous and professional.

Report a concern   May 3, 2014 — Rated 10 out of 10 by C.S. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Very friendly and professional service! Not to mention that my carpets look brand new!!

Report a concern   April 10, 2014 — Rated 10 out of 10 by D.M.K. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Quick and well done

Report a concern   February 22, 2014 — Rated 10 out of 10 by S.H. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Chris was a very considerated for listening to my needs and performed a great job.

Report a concern   January 16, 2014 — Rated 0 out of 10 by M.H. ServiceMaster Of Germantown
How did we disappoint you and what can we do to make things right?

As I told George the day of the cleaning, we cannot tell that anything was different. Most of the spots are still there. Stairs not good. Was awaiting a call back to reschedule cleaning.

Report a concern   January 3, 2014 — Rated 10 out of 10 by D.G. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

The ability to have my carpets and floors cleaned professionally. The ease of making appointments and the pleasant personality of your servicemen.

Report a concern   December 28, 2013 — Rated 10 out of 10 by B.B. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

prompt,efficient, courteous, good job

Report a concern   December 26, 2013 — Rated 10 out of 10 by Z.M. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

The people involved are great, service is great

Report a concern   December 24, 2013 — Rated 10 out of 10 by C.B. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

All I did so far was get an estimate but the reps were thorough and polite.

Report a concern   December 20, 2013 — Rated 10 out of 10 by D.E. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Service is complete and well done. Both service guys we had were friendly, on time and thorough. Definitely recommend co to friends and on fact already have.

Report a concern   December 11, 2013 — Rated 10 out of 10 by B.W. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

we are very satisfied with cris turner"s service. he should be rated 10

Report a concern   December 6, 2013 — Rated 6 out of 10 by H.E.D. ServiceMaster Of Germantown
How did we disappoint you and what can we do to make things right?

The tech was professional and hard working. Everything looked good when he left. However, this morning some of the stains reappeared.

Report a concern   December 3, 2013 — Rated 10 out of 10 by J.H. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Friendly representative, timely service, excellent work!! Thank you.

Report a concern   November 30, 2013 — Rated 10 out of 10 by J.S. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Your technician Chris who came to my house was excellent. He was very professional, courteous and knew all abput the products and services available. I will definitely be calling again and recommending you to to others.

Thanks,
Name removed

Report a concern   November 26, 2013 — Rated 10 out of 10 by S.S.F. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

Timely friendly knowledgable reasonable cost

Report a concern   November 22, 2013 — Rated 10 out of 10 by C.S. ServiceMaster Of Germantown
What do you like about our residential cleaning services?

prompt, friendly, professional!


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