- Phone: (847) 364-9500
based on 123 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have used you for many years and feel very comfortable with your service and your service man. That is why we do not feel we have to be at home when he comes.
Jon is always prompt and pleasant. He does a very good job.
Professional Workers
On Time and courteous
My windows were absolutely filthy, and Jon did a fantastic job. The windows are clean and sparkling. He takes his work very seriously and is meticulous. William is also meticulous. He cares about the customer's concerns and satisfaction. Both Jon and William did the work to our satisfaction. I have been going from room to room admiring their work. My windows are so clean that I feel that I have no windows. They are all very nice, polite, and appreciative. One also feels that they can be trusted. They also kept working; there was no dilly-dallying. I would definitely recommend your services to my family and friends.
The carpets look like new and the technician, Jon Fowler, was very professional and answered all my questions. I plan to use them again. Thank you for a great experience.
On time, thorough, did a very good job.
Jon did a great job, was here on time and cleaned the carpets in a timely fashion.
For 5 years John always does a fantastic job- he is efficient and gets our rugs and furniture cleaned beautifully. We have an older dog, so though we are not thrilled to have to clean the same things frequently, we are very happy to call on ServiceMaster and work with John.
Prompt. Thorough. Attention to detail. Appreciated the workmanship.
The servicemen were on time. They took time to explain what work they needed to do. They were very friendly and left the area where they worked clean. I was very happy with their service.
Professional and effective. The job was well done.
Do a very thorough job
Professional, shows up on time and does a thorough carpet cleaning.
consistent people, good natured, good work, thanks again
Affordable, easy scheduling, very courteous staff
I have used this service before and have been very satisfied. I had two dogs and one was ill and my carpet was very stained. It looks great now. Magic!
Everything about the service was top-notch. The rug and carpet and sofa look great now. Your associate was professional and helpful.
They were very polite, quick in setting up, and did an excellent job. Went back over
certain spots a few times. Also said that if we were not satisified with spots, to call
back and they would return to work on some more. That deffinatly is not necessary.
professional
Reliable and clean
Level of service and polite associates.
Quick pick-up and prompt delivery of my area rugs. These carpets look very good.
Jon did a very good job of cleaning the carpets in our house.
The professionalism, cleanliness, and efficiency of the technician.
The service person uilts on the hardwood floors to protect them. He was very polite, efficient and did not waste time.
Very nice and do a great job - fair pricing :) Like that you pick up and deliver area rugs, makes my life a whole lot easier - thank you!
Very professional, our dog was ill and made a large mess. The carpets came clean and there is no odor. I called on a Monday and Tuesday afternoon a service man was at our home cleaning. thanks
The men were respectful to Y staff and members and completed the cleaning task thoroughly.
Very accommodating with scheduling. Very happy with the results.
The technicians are efficient and do a great job. The office staff is very helpful too.