Fort Defiance ServiceMaster
1255 Carpenter Road
Defiance
OH 43512
United States
  • Phone: (419) 784-5570

Customer Testimonials

Report a concern   October 20, 2015 — Rated 9 out of 10 by M.L. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

The two person crew that was sent to my home were friendly and listened to my concerns about the stains in the carpet

Report a concern   October 16, 2015 — Rated 10 out of 10 by L.B. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

The staff arrived on time, did an excellent job and were very personable.

Report a concern   October 9, 2015 — Rated 10 out of 10 by E.S. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

efficient, carpets were really clean, polite

Report a concern   October 2, 2015 — Rated 10 out of 10 by A.T. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

When I called for the appt. I was given an appt. within 10 days. The girl on the phone gave me an approximate cost. She was very friendly. The guys did a great job on the carpet. It looks like new. Again they were very friendly.

Report a concern   October 1, 2015 — Rated 10 out of 10 by L.H. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

They did a very good job. They got the carpets clean, and we're very curtious.

Report a concern   September 30, 2015 — Rated 10 out of 10 by P.M. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

As you know, I responded to your request after our cleaning service a few weeks ago. We were dissatisfied with some aspects of the delivery of services. You not only responded in a timely manner, but you were genuinely concerned about the reasons for our dissatisfaction. I don't often complain, but was encouraged by others to do so. It was important to us because we have had your services often and had never encountered such lack of care. We didn't want that to continue with other customers. With that goal in mind, I decided to respond to your request honestly. I expected a return message with something to the affect that you appreciated the feedback, were sorry for the lack of service, and would take steps to ensure it would not happen in the future. However, I was pleasantly surprised to receive a personal phone call of apology along with the very nice gesture of informing me that we would not becharged for the service. This was both unexpected and appreciated. Sometimes, for whatever reason, things don't go as planned for all of us. It is encouraging to know that your bottom line is customer satisfaction and not just completing a job for monetary purposes alone. There is no doubt you care about your customers and the quality of services you provide. I tell everyone that I can personally attest to the fact that you really do care. Thank you!

Report a concern   September 29, 2015 — Rated 10 out of 10 by J.S. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

GREAT JOB FROM TOP TO BOTTOM. COMMUNICATION WAS REALLY GOOD AS WAS THE CARPET CLEANING JOB! THANK YOU.

Report a concern   September 22, 2015 — Rated 10 out of 10 by J.H. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

Very punctual, very friendly and very helpful. Worked quickly and professionally. Did an excellent job of cleaning our ceramic tile floor and grout.

Report a concern   September 22, 2015 — Rated 10 out of 10 by P.S. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

Courteous sevice, superior results. Will highly recommend.

Report a concern   September 22, 2015 — Rated 10 out of 10 by S.V. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

You guys are awesome, my carpets brightened up & the house smells so good. Carpets are really clean. I would definitely recommend you to my friends & family, in which I already have. Thank you!

Report a concern   August 28, 2015 — Rated 10 out of 10 by H.B. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

They do a very good job of making sure every thing is clean and taken care of. They are also very friendly.

Report a concern   August 24, 2015 — Rated 10 out of 10 by C.K. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

The staff is professional, and they make sure the job is done right. We have had many years of excellent service, and we are very pleased with Service master.

Report a concern   August 22, 2015 — Rated 9 out of 10 by K.B. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

I wasn't completely satisfied with the cleaning and I called and let them know and they said that they would come back & try something else with no cost to me. This
is what happened and my problem was taken care of with the second cleaning they did. Thank you so much for your service.

Report a concern   August 20, 2015 — Rated 10 out of 10 by F.E. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

Thorough work.

Report a concern   August 7, 2015 — Rated 10 out of 10 by J.O. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

workers came , got right to work. very easy to talk too. very happy with the work will use them again when needed Name removed

Report a concern   August 7, 2015 — Rated 10 out of 10 by M.C. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

service members were very polite new what they were doing and did a great job.

Report a concern   July 10, 2015 — Rated 10 out of 10 by R.K. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

From beginning to end, our experience with ServiceMaster was absolutely wonderful. Planning and scheduling the visit was much eadier than expected; the cleaners were friendly, helpful, thorough, went above and beyond and were much faster than we expected; and the cost was extremely staisfactory. We are deeply happy with this, will definitely recommend ServiceMaster, and will definitely contact ServiceMaster next time we need anything!

Report a concern   June 15, 2015 — Rated 10 out of 10 by N.G. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

Quick, it did a good job cleaning. Smells so fresh.

Report a concern   June 15, 2015 — Rated 10 out of 10 by N.K. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

They were prompt, thorough, and very accommodating.

Report a concern   May 29, 2015 — Rated 9 out of 10 by L.H. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

They were quick,efficient and nice to talk to. My carpets look so good. Thank you

Report a concern   May 26, 2015 — Rated 10 out of 10 by S.S. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

The guys did an excellent job cleaning our carpets. They were very professional! I would highly recommend Service Master!

Report a concern   May 21, 2015 — Rated 10 out of 10 by T.H. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

You did a beautiful job cleaning my carpets:)

Report a concern   May 11, 2015 — Rated 9 out of 10 by J.S. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

It's done in a couple of hours....I can't move furniture, so that was done for me....my carpets got cleaner than with home or rented cleaning machines.

Report a concern   May 11, 2015 — Rated 9 out of 10 by D.B. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

Very personable and yet getting a professional job done.

Report a concern   May 4, 2015 — Rated 10 out of 10 by K.M. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

First time user of your service.....outstanding. Carpets look great. Very professional
employees, friendly and knowledgeable. Will have you back!

Report a concern   April 14, 2015 — Rated 10 out of 10 by D.D. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

You were able to schedule my cleaning right away and even reschedule when I had a problem arise. All was done without any inconvenience. Very pleased and happy with results. Thank you!
Gail Last name removed

Report a concern   April 14, 2015 — Rated 10 out of 10 by M.W. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

fast, quality service

Report a concern   April 14, 2015 — Rated 10 out of 10 by T.E. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

showed up when expected and got spots out of carpet I didn't expect them to be able to do.

Report a concern   April 7, 2015 — Rated 10 out of 10 by D.N. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

PLESENT PEOPLE TO WORK WITH. DID A VERY GOOD JOB I'M VERY PLEASE I WOULD RECOMMEND TO MY FRIENDS

Report a concern   March 29, 2015 — Rated 10 out of 10 by C.B. Fort Defiance ServiceMaster
What do you like about our residential cleaning services?

Quick - Good Work- Friendly


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