- Phone: (985) 872-1029
23 ratings.based on
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ms. Bonvillain, Thank you for completing this important survey and I am sorry about the issues you had with the grout part of our cleaning processes that we performed in your home. I already met with Larry, my General Manager, and he is meeting with his staff to see what went on and why this inconsistent cleaning was allowed to happen. Once Larry has finished his research he knows to get in touch with you, which should be done beginning part of next week. Our Guarantee says that we do it right or we do it over again and we certainly are prepared to do just that. Once again, I apologize for this happening. Have a great 4th of July weekend and we will speak with you next week.
Ms. Autin, I am so sorry for this happening and for our apparent oversight. We always guarantee our work 100% and as such we are more than willing to go back and re-clean those areas for free. Our General Manager will be calling you to see if you wish for this to get done and, if so, what would be a good date/time for this to take place. Thank you for being one of our valuable clients, for responding to our survey and for your understanding in this matter. Hope you have a great day!
Ms. Dawn, Extremely glad that you were happy with our services as this is exactly what we always strive for. Hope we can serve you again in the futue. Thanks for being our customer.