Ann Arbor

Customer Testimonials

Report a concern   December 15, 2017 — Rated 10 out of 10 by P.D.S. Ann Arbor
What do you like about our services?

Susan was very eager and willing to have my business, and was willing to work to match any lower interest rates that I found. She clearly explained fees and what could and couldn't be changed or waived. She was responsive and prompt.

Report a concern   December 13, 2017 — Rated 10 out of 10 by A.A. Ann Arbor
What do you like about our services?

It was very nice working with Susan. She is very informative. She made the whole difficult process very easy. She response to all your question in details. I highly recommend her.

Report a concern   December 12, 2017 — Rated 10 out of 10 by M.S. Ann Arbor
What do you like about our services?

Brad is exceptional to work with. He is knowledgeable, customer service orientated and accessible!

Report a concern   December 11, 2017 — Rated 10 out of 10 by W.M. Ann Arbor
What do you like about our services?

I appreciate all of Brads hard work to make sure deals close on time. His communication with clients is fantastic- and I will continue to recommend him as one of my top lenders!

Thanks!

Report a concern   December 10, 2017 — Rated 10 out of 10 by P.A.F. Ann Arbor
What do you like about our services?

Brad went over and above for us. He made the process as easy as possible and was available almost anytime. He help us set clear guide lines to reach our goal of purchasing our home. He help explain any detail we had questions with. I will definitely use Brad in the future for my financial sercices.

Report a concern   December 8, 2017 — Rated 10 out of 10 by D.M.H. Ann Arbor
What do you like about our services?

Brad was very helpful and knowledgable. He was always available whenever needed him.

Report a concern   December 5, 2017 — Rated 10 out of 10 by M.A.D. Ann Arbor
What do you like about our services?

Efficient, patient and great knowledge and customer care.

Report a concern   December 3, 2017 — Rated 10 out of 10 by K.V.Z. Ann Arbor
What do you like about our services?

Brad is available, knowledgeable and enthusiastic - I enjoy working with him!

Report a concern   December 1, 2017 — Rated 10 out of 10 by C.A.S. Ann Arbor
What do you like about our services?

I like knowing that Susan is looking out for us, even three years after we purchased our house. She is accessible and makes the mortgage process way less intimidating than it could be.

Report a concern   November 28, 2017 — Rated 10 out of 10 by S.K.V. Ann Arbor
What do you like about our services?

Everything went by very smoothly with help of Susan Heren and her team. Thank you for making it happen for us. Sonali and Joseph.

Report a concern   November 17, 2017 — Rated 10 out of 10 by J.A.M. Ann Arbor
What do you like about our services?

Top notch, professional, knowledgeable, super-responsive.

Report a concern   November 11, 2017 — Rated 10 out of 10 by J.T. Ann Arbor
What do you like about our services?

Timely manner, closing costs and monthly payments come in lower then projected!

Report a concern   November 9, 2017 — Rated 10 out of 10 by L.T. Ann Arbor
What do you like about our services?

Christina is awesome! Always returns my phone calls and texts immediately.
She's great at communication and follow-up.
I feel well-taken care of and informed every step of the way!

Report a concern   November 9, 2017 — Rated 10 out of 10 by E.S.D. Ann Arbor
What do you like about our services?

I work at Reinhart south so am just down the hall from Brad. I have previously recommended clients to him and felt very comfortable choosing him as my lender. He navigated a few curve balls I and the listing agent threw at him smoothly and had me cleared to close and ready to go with time to spare. He was available by phone whenever needed.

Report a concern   November 3, 2017 — Rated 10 out of 10 by J.M. Ann Arbor
What do you like about our services?

So fast and efficient

Report a concern   November 2, 2017 — Rated 10 out of 10 by K.D.S. Ann Arbor
What do you like about our services?

They made it very easy for us. They were easy to reach and made themselves available even on they weren't at work. Everything was done very quickly and I was never a question about whether or not they were working on our case. Super pleased with how quickly things are processed and how smoothly things transitioned.

Report a concern   November 2, 2017 — Rated 10 out of 10 by K.C.T. Ann Arbor
What do you like about our services?

Susan was phenomenal. She was friendly and knowledgeable and moved so quickly.

Report a concern   October 28, 2017 — Rated 10 out of 10 by C.M.O. Ann Arbor
What do you like about our services?

Someone was always available to help me with my questions.

Report a concern   October 27, 2017 — Rated 10 out of 10 by J.A.W. Ann Arbor
What do you like about our services?

I felt Christina was knowledgeable and helpful in helping me secure financing for the purchase of my new home. She was always kind and friendly and prompt in answering my calls. Thank you!

Report a concern   October 26, 2017 — Rated 10 out of 10 by S.P.F. Ann Arbor
What do you like about our services?

Plenty of hoops to jump through but Brad kept us informed


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