Ann Arbor

Customer Testimonials

Report a concern   August 21, 2017 — Rated 10 out of 10 by J.M.T. Ann Arbor
What do you like about our services?

Christina went above and beyond responding to requests for information and support when we needed to move quickly in making offer after offer until we had our success! Thank you!

Report a concern   August 12, 2017 — Rated 10 out of 10 by R.M.R. Ann Arbor
What do you like about our services?

Very reponsive, friendly, helpful, and patient. I like how even though the process is stressful at times, Brad took the time to walk me through and explain everything anf in a very respectful manner. And above all, built trust and a good relationship/rapport, since I know he has my best interests in mind to get me all the way to close. Just overall very satisfied as a first time home buyer with the expertise, knowledge and friendliness. Couldn't have picked a better lender. Thank you !

Report a concern   August 9, 2017 — Rated 10 out of 10 by M.P.B. Ann Arbor
What do you like about our services?

Everything! From the prompt responses, to the well informed representatives, to the efficiency and care each member of your staff shows their customers! Well done, and thank you for our home loan, we couldn't be happier!!! - Mike and Allia Last name removed (Milo and Robyn as well!)

Report a concern   August 6, 2017 — Rated 9 out of 10 by S.B. Ann Arbor
What do you like about our services?

easy to get a hold of and kept us informed.

Report a concern   August 6, 2017 — Rated 10 out of 10 by K.K. Ann Arbor
What do you like about our services?

Funding prior to sitting down to close is great - also all your mortgage bankers are super at their jobs.

Report a concern   August 3, 2017 — Rated 10 out of 10 by B.A.D. Ann Arbor
What do you like about our services?

Brad was timely, organized, friendly and thorough.

Report a concern   August 2, 2017 — Rated 10 out of 10 by C.C.S. Ann Arbor
What do you like about our services?

Brad is fantastic!!

Report a concern   August 2, 2017 — Rated 9 out of 10 by B.L.F. Ann Arbor
What do you like about our services?

Christina was readily available to answer all of my questions and walk me through the process

Report a concern   August 1, 2017 — Rated 10 out of 10 by Y.G. Ann Arbor
What do you like about our services?

I like work with Susan. Thank you!

Report a concern   July 31, 2017 — Rated 10 out of 10 by N.A. Ann Arbor
What do you like about our services?

Susan stays on top of the details therefore keeping the loan process moving forward quickly.

Report a concern   July 27, 2017 — Rated 10 out of 10 by M.S. Ann Arbor
What do you like about our services?

Professional, knowledgeable, excellent customer service.

Report a concern   July 24, 2017 — Rated 10 out of 10 by K.N.H. Ann Arbor
What do you like about our services?

I liked that everything was either done online or via email.

Report a concern   July 24, 2017 — Rated 10 out of 10 by D.M. Ann Arbor
What do you like about our services?

Susan is awesome at communicating, follow up and follow through in any transaction I have completed with her. I look forward to working with her in the future!

Report a concern   July 23, 2017 — Rated 10 out of 10 by B.J.R. Ann Arbor
What do you like about our services?

Christina Slade was an absolute pleasure to work with.

She helped make the process much easier to go through - was available for any questions at a moments notice, very quick to respond, and in general, just seemed like she cared about doing a great job for my wife and I.

We set a very aggressive timetable for our closing (30 days). Christina was very direct, letting us know that it would be extremely tight, as closing typically takes about 35 days - but she'd do everything in her power to make it happen for us. She did, and we closed on schedule.

Thank you Christina!

Report a concern   July 22, 2017 — Rated 10 out of 10 by J.D.M. Ann Arbor
What do you like about our services?

Brad is awesome! He's very knowledgeable and typically responds within minutes.

Report a concern   July 18, 2017 — Rated 9 out of 10 by A.J.B. Ann Arbor
What do you like about our services?

Christina looked after my best interests, was helpful and answered all of my questions, and made the loan process very easy for me. I would recommend her to someone buying in this area.

Report a concern   July 9, 2017 — Rated 10 out of 10 by L.I. Ann Arbor
What do you like about our services?

Susan Heren was very diligent and proactive. She delivered great service! Definitively will work with her again!

Report a concern   July 9, 2017 — Rated 10 out of 10 by G.J.B. Ann Arbor
What do you like about our services?

Very friendly and very helpful!

Report a concern   July 9, 2017 — Rated 10 out of 10 by M.K.F. Ann Arbor
What do you like about our services?

I have worked with Brad many times over the years. He is always prompt with communication and accurate with necessary information required to get a mortgage approved. I loved it when he was in our Southgate office, but that is for selfish reasons. :)

Report a concern   July 8, 2017 — Rated 10 out of 10 by C.C. Ann Arbor
What do you like about our services?

Brad was awesome! He was extremely attentive and helpful through this whole process. He responded to emails in a prompt manner, answered all of our many questions, and was just really great. I cant say enough good things about the service we received from Brad and I will highly recommend him in the future!


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