Ann Arbor

Customer Testimonials

Report a concern   January 18, 2017 — Rated 10 out of 10 by A.J. Ann Arbor
What do you like about our services?

He was on top of everything right from the start. His communication was top-notch and he was always patient and helpful when I had many (dumb!) questions. I would highly recommend him, as he was a pleasure to work with.

Report a concern   January 17, 2017 — Rated 9 out of 10 by M.A.C. Ann Arbor
What do you like about our services?

Susan was knowledgeable, direct, and seemed invested in helping us.

Report a concern   January 6, 2017 — Rated 10 out of 10 by N.A. Ann Arbor
What do you like about our services?

I like the email updates about the status of the loan. I like working with Susan because she is always available to answer any questions and she stays on top of things.

Report a concern   January 1, 2017 — Rated 10 out of 10 by T.H.J. Ann Arbor
What do you like about our services?

Prompt follow up - ability to close quickly

Report a concern   January 1, 2017 — Rated 10 out of 10 by M.A. Ann Arbor
What do you like about our services?

Very efficient, personal, and comprehensive approach

Report a concern   December 21, 2016 — Rated 10 out of 10 by C.D.C. Ann Arbor
What do you like about our services?

Christina is first rate in her communication and getting the job done. I was impressed with not only her, but everyone involved at Ann Arbor Mortgage. I give this company and its staff ( thanks again Heather ) the highest recommendation.

Report a concern   December 11, 2016 — Rated 10 out of 10 by W.T.M.J. Ann Arbor
What do you like about our services?

Brad was always there. It seemed like he was on the case 24/7 and I was truly grateful for his being there and for all his help.

Report a concern   December 11, 2016 — Rated 10 out of 10 by L.C. Ann Arbor
What do you like about our services?

Brad was quick to respond and always ahead of schedule.

Report a concern   December 11, 2016 — Rated 10 out of 10 by D.F. Ann Arbor
What do you like about our services?

Prompt responses, constant communication. Excellent customer service.

Report a concern   December 10, 2016 — Rated 10 out of 10 by S.E.M.G. Ann Arbor
What do you like about our services?

Brad is very knowledagble , he provided a very easy process, he provided the best rate in the market,very responsive, fast and helpful.

Report a concern   November 30, 2016 — Rated 10 out of 10 by M.M.J. Ann Arbor
What do you like about our services?

Brad was very attentive and easy to work with. He kept a close watch on the process and made sure we closed in time to not lose our interest rate. I would definitely recommend him.

Report a concern   November 19, 2016 — Rated 10 out of 10 by C.H.J. Ann Arbor
What do you like about our services?

Very helpful. Prompt and close on estimate of payment and closing cost.

Report a concern   November 4, 2016 — Rated 9 out of 10 by A.P.W. Ann Arbor
What do you like about our services?

Very knowledgeable and makes the process easy.

Report a concern   November 1, 2016 — Rated 10 out of 10 by A.S. Ann Arbor
What do you like about our services?

Personal, timely, very professional

Report a concern   October 23, 2016 — Rated 10 out of 10 by J.D.Z. Ann Arbor
What do you like about our services?

Susan was extremely helpful in taking the time to explain the basics of home loans to me as a first time home buyer. She was always available throughout the process to answer questions.

Report a concern   October 22, 2016 — Rated 10 out of 10 by K.G. Ann Arbor
What do you like about our services?

Awesome, as usual!

Thanks for everything you do to make transactions close efficiently.

Report a concern   October 22, 2016 — Rated 10 out of 10 by A.S.T. Ann Arbor
What do you like about our services?

Christina was great to work with and helped us clear every hurdle we encountered

Report a concern   October 12, 2016 — Rated 10 out of 10 by P.F. Ann Arbor
What do you like about our services?

Efficient and helpful. Made it ad easy as possible

Report a concern   October 4, 2016 — Rated 10 out of 10 by R.H. Ann Arbor
What do you like about our services?

Open communication, kindness and willingness to make corrections and updates without complaint.

Report a concern   October 3, 2016 — Rated 10 out of 10 by M.B. Ann Arbor
What do you like about our services?

I was kept apprised of each step of my clients transaction. And....best of all, we were able to close right on time with no glitches.


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