Customer Testimonials
My agent Chelcie Burns was very friendly and helpful throughout the whole process.
Great communication and the team guided us the whole way!
Great service
Chris was very responsive to any questions I had and kept me in the loop on loan status throughout the entire process. Was satisfied with the service he provided
As always - everything was flawless working with Troy!
I liked that Corie fought for me til the end. Even when it looked like I might not get the house she never gave up. When people are trying to move and Covid hit it made it very difficult for everyone involved but Corie kept her cool and did her job very well.
Very personal. Very efficient. Communication was great.
Amanda is fantastic to work with. She is knowledgeable, pleasant, and always responds quickly. We really felt like she was going to bat for us. Thanks so much!
I'll be back three times in 2021 for the same outstanding service!
He was more than willing to breakdown and fully answer all my clients questions. Another great job john!
John was fantastic to work with. He took the time to help us through every step of the process, which is something that we really appreciated as first time home buyers. He worked around our busy schedules and was available whenever we needed him. I would highly recommend him to anyone.
Very polite and personal
Your method of keeping everyone updated on the timeline of the lending process is very helpful.
Ans we appreciate your hard work to get the C to Close on the scheduled date.
Thank you, JH
Outstanding customer service! Mary Miller guides you through the mortgage/refinancing process with ease. Great communication. The Portal is very helpful in organizing and keeping everything secure. I would highly recommend Mary Miller to anyone seeking these services.
Christina is very responsive, accurate and willing to take the time to answer all of our questions. This is the 3rd mortgage she has helped us with and all have been great experiences.
Customer service
The process was extremely smooth. Troy and Sarah communicated every step of the way. I especially liked being able to upload my docs to the portal and the hybrid closing via docmagic.
The service was quick and efficient with a polite and kind gentleman.
Great personalized service. Thanks!
Professional, prompt and friendly. Excellent service.
Chris is professional, honest, swift, and on it.
John Millard is both extremely helpful and knowledgeable. I have used him three times now, and will never use anyone else. I recommend him to anyone I know looking to buy or refinance
John always answers his phone or returns calls quickly. The mobile tools make it easy to scan and upload documents or review status of loan. Everyone is helpful along the way and answer your questions in clear, easy to understand terms.
Randy was always there to assist me with any questions that I had. He was very informative about the process and I think really made the process seem very simple even though one seemed to be always looking for information. I feel like he became a friend and if I decide to move again or someone I know is looking for a Mortgage Company, I would certainl y recommend Randy.
Thank you Randy.
Mark was on the ball, very attentive and kept me informed of the progress of the mortgage process.
Cathy was excellent in getting the loan clear to close and took care of everything in a timely manner. I did not have to call and worry about what was going on with the financing will of the deal, she was always one step ahead. I will definitely use her again and refer her to my clients.
Kept in touch with me though the hole process was very polite and nice .
Cathy Dodak has treated me like I’m her only client! She responds quickly, anticipates questions, and generally has gone out of her way to make home buying a truly positive experience. I just can’t say enough about how pleased I am. This isn’t my first home purchase, but it’s still a really complicated thing to do and she made it easy.
It was a real pleasure working with John and team. Throughout the entire process, application through closing, I received clear, timely communication. Not once did my application slow down or require me to nudge anyone. All documentation was collected securely, reviewed quickly and I was always able to reach someone if I had questions. Couldn't think a better organization to work with in the future.
It was really good experience working with them, communication is really good. They spend enough time to work on better numbers.I really liked service they provided.