Customer Testimonials
Quick responses - always knows the answers and is on top of things. He is honest and hardworking. I've been using John for my loans for years and wouldn't think of going anywhere else.
The entire process was seamless. There was consistent communication of updates every step of the way.
Mark was a breeze to work with. Very professional and knowledgeable. Highly recommend his services.
Randy always does a great job. He is very easy to work with and makes the refinance process very smooth. He understands the needs of his clients and directs the process to accommodate.
I am told what I need to provide. I like your portal is user friendly with multiple formats. I like that Amanda keeps me updated to the process.
Chris is the best. He is fast to reply, honest, straightforward and great to work with.
Corey is great to work with.
Chelcie was absolutely great to work with! She made the refinance process easier than switching car insurance companies. She was honest, helpful, and communicated each step of the process. I appreciate her and I've already referred her to two people and will continue to refer her.
I loved working with Joe Galvez. It took us a long time to get these clients the right house and Joe had all the patients in the world. He was on top of everything and kept us informed every step of the way. Would be really happy to recommend Joe to anybody.
Joe was fantastic! I will recommend him to my family and friends. Truly first class all the way!
great rates, helped us walk through all the steps, and had a decent response time to our questions and concerns.
Responsiveness
Vary Nice to work with . Thanks for your service!
Joseph is a very knowledgeable loan officer. He exceeded our expectations!
Excellent communications skills, he did a fantastic job keeping us informed of the mortgage status, clarifying our questions, and continual follow-up to make sure we were providing the needed information to keep the process moving (key). Very professional, courteous, and a pleasure to work with. We would highly recommend Joseph.
Sincerely, Chris & Dianne Holmes
Personalized
John is very informative and puts all my options on the table. He explains the good and bad of each option so that I can make an informed decision.
Honest, reliable responses to questions in a timely manner
Working with Bill and Laney was easy. They were efficient and helpful and the process went along without a hitch.
Great Company and great people
Very personable and responsive. Easy to reach, answers all questions.
Very easy
I liked being updated on a weekly basis (sometimes more). Requests made to me for documents and things were very precise and simple to understand. Suzanne Lieder always gave me an alternative contact person in the event she would be unavailable.
Love working with Deb! Our transactions are smooth and as quick as possible
Everything went smoothly and fast communication
Chris kept in touch every step of the way.
Heather delivers detailed information in a timely manner.
Sue is the best! She goes above and beyond to get the job done. Outstanding communication and follow up! Thank you Sue for taking such great care of my sister and all my clients past and present!
Heather Harper was great in processing our mortgage application and walking us through the mortgage approval process. Although there were limitations to meeting in person due to COVID restrictions, there was never a point during the process that I felt like the service received was lacking. The online process for applying for the loan, submitting supporting documents, signing and reviewing loan documents, etc. was smooth and clear. Heather was knowledgeable and receptive to answers our questions throughout the process. I will definitely be willing to refer her to others.
Everything was handled in a very timely manner, and Mary was very good at working with us, educating us as firm-time buyers and was patient with us as well.
Most everything