Customer Testimonials
Kristen Hesse, paired with Michigan based John Adams Mortgage Company is an all-the-way-around fantastic combination of excellent mortgage home loan products, competitive rates and impeccable service. Kristen is dedicated to making sure my client's have a detailed understanding of the application and loan approval process. Her frequent communications with my clients, with me, and title company associates involved are professional, detailed, low-stress directives, within a streamlined system. Kristen is responsive evenings and weekends, she is smart, follows up on everything, and she pays attention to the buyer's mortgage pertinent contract terms, keeping the transaction on time. I'll absolutely continue to recommend both Kristen and JAMCO to my clients and friends for new home mortgage and refinance services.
Weekly updates are helpful keeping me informed of the loan process.
The experience my loan officer has.
Excellent
Mark Sera = 10/10 every time! Thank you!
Fast settlement and Vanessa was great about staying in contact.
John and his staff were amazing! They were informative, prompt, and professional during our entire process. I would recommend them to anyone for their home buying needs. Thank you!
Kristen was great. She was extremely knowledgeable and communicated proactively about next steps. She was also very responsive and did a great job answering our questions. She also worked very efficiently, which was critical for getting our offer in quickly and getting the house.
Speed and efficiency
Communication was 10+ there was never a time I did not know what was going on with my buyers file. Thank you for making this a very smooth first time home purchase for my buyer. I will definitely use your mortgage company again.
Clear explanation of costs and process.
Sue rocks, she gets them closed. I would not send my customers anywhere else.
Joe is always available and extremely helpful making a stressful process easy for us.
Awesome! Person to work with!
Best of the Best!!! Couldn't be better!!!
Cathy Dodack was extremely helpful in navigating the process.
Brad represents everything positive about this industry.
Mary was very patient with my Buyers and got an approval very quickly.
Friendly and very quick response time
Excellent communication. Above and beyond expectations from start to finish.
very receptive to all my questions
We work with Brad Silvius often and he is always on top of the details. He is great about meeting deadlines and keeping all parties updated on the status of the loan. We will continue to work with Brad and refer him to our clients.
Professional, friendly, and personal service. They made the entire process simple and explained everything along the way.
Chris always knows how to get me a mortgage. I'm not an easy client. I;m self-employed, and have had credit issues in the past. I just got my 3rd mortgage with him, and I have never been late on a payment.
Great service and easy to communicate with.
we love working with Brad
And referring clients to him
Great clear communication
Anticipates questions
Quick Response time
Competitive rates with great service
John is always looking out for his clients and constantly keeping everyone updated on status. Answers questions in a manner that people can understand. A stand up guy....honest and helpful.
Amanda was great. Perfect level of communication and really helped to pull everything together to close when it was the best time for us to close. I appreciate her professionalism and high level of service. She made is fairly easy on us to complete the process!
Jake Stripp deserves a raise. He was an immaculate professional every step of the way.
It was very smooth transaction, updates kept everyone informed.