Customer Testimonials
very professional always available and very caring to all questions and concerns
Wonderful!
Amanda dealt patiently with challenging buyers and brought them to the finish line quickly despite it all! I'm very grateful for her efficient and competent service to my clients.
Chris was very responsive and great to work with throughout the process. Would definitely recommend and would work with him again.
Bill is knowledgable he treats each client according to their needs, always securing the best rate and terms. He and his team do a great job with communication, I'm kept informed every step of the way up to closing. I've been sending my good clients to Bill for several years and have never been disappointed. First name removed J. Hall - Realtor w/ Real Estate One . Traverse City
They always stayed in contact and were 100% upfront and honest about everything.
Not to mention the grate rate they were able to get us!!
I like that everything was fast and smoothly, we were able to settle earlier than estimated date!
Joe and his team were absolutely awesome! They were patient and very prompt. We never felt like we were left in the dark, they always throughly explained what we needed to do and what things meant. During the whole process they were always kind and professional. So glad to be a returning client!
Worked with me and made the process as easy as possible.
Super responsive, made the process incredibly simple. Mark and Christina were both great.
Amanda makes the loan process so smooth for all of my buyers! She answers their questions, is proactive on documents needed, and we always close on-time. John Adams Mortage and Amanda, offer competitive rates, closing costs, and most of all earn a 10 out of 10 in service. I highly recommend them!
You keep everyone informed
Personal touch and relationship.
Very responsive and helpful
Mary was very professional and guided us through the process all the way to the closing day. I would (and have already) recommend her to others looking to finance/refinance their home.
Very fast response time
Easy to submit documents and see what needs to be turned it.
Fantastic from start to finish! Love the weekly communication from the team. As a realtor that is HELPFUL.
Troy found a mortgage for me that fit both my budget and the home I wanted. He answered all my questions thoroughly and responded to my emails and texts quickly. Troy made sure I understood everything as it was happening and kept me up to date on where my application stood. He is warm and encouraging, a great guide through the process.
Bill Holmes took great care of my first-time buyer! I never have to worry when my buyers have Bill helping them through the financing on a home.
Fantastic experience all around. We had a tight timeline between my client selling his previous home, applying the funds, and closing on his new home before his occupancy expired. Everything came together perfectly. The communication was prompt and consistent. My client was extremely pleased with the entire process.
I felt like Mary Miller really went to work as soon as the process started.
Good communication efficient and closed easily on time
Wonderful person and makes the processing smooth and ease. Thank you Amanda!
Matt is the BEST! He’s extremely knowledgeable, helpful, efficient and he always answers his phone. He had our entire process completed in less than a week. I wish we hadn’t put off refinancing for so long because it was so easy and quick because of Matt. Nothing inconvenient about it at all. Thanks so much Matt!
Troy was great! As first time homebuyers we had a lot of questions and Troy was so patient answering all of them for us and re-explaining things when we didn’t understand. We were informed of what was happening every step of the process. It’s scary buying a home for the first time and Troy made the process much less scary and so smooth!
He was very nice and helpful with all questions I had. Quick to get back too me whenever I needed some assistance. Always giving me updates. Really great to work with Randy and your company! 😊 thanks
Responsiveness of the local loan rep. Very available to keep clients informed during the mortgage process.
Randy made the entire process simple and easy. Would definitely use again and highly recommend.
Joe and his team did another outstanding job helping to close my mortgage. Everything was done professionally, timely, and the process could not have gone any smoother. Thank you so much!