ServiceMaster Of Allentown
933 Chestnut Street
Emmaus
PA 18049
United States
  • Phone: (610) 965-6058

Average rating: 9.3 out of 10 based on 1063 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 2, 2020 — Rated 10 out of 10 by S.C. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

friendly and timely service.

Report a concern   July 2, 2020 — Rated 8 out of 10 by P.L. ServiceMaster Of Allentown
What could we do to improve?

I would recommend you but I would score 9 or 10 to a service that went over and above. You do an acceptable job but not above average.

Report a concern   July 2, 2020 — Rated 10 out of 10 by J.H. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Professional and competent.

Report a concern   June 26, 2020 — Rated 10 out of 10 by J.P. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Professional and reasonable

Report a concern   June 20, 2020 — Rated 8 out of 10 by M.M. ServiceMaster Of Allentown
What could we do to improve?

Nothing earth-shaking, just keep doing it right.

Report a concern   June 19, 2020 — Rated 10 out of 10 by Gerrianne Keiser ServiceMaster Of Allentown
What do you like about our residential cleaning services?

As always, ServiceMaster does a fantastic job with their dedicated and friendly technicians!

Report a concern   June 19, 2020 — Rated 10 out of 10 by J.D. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Very positive

Report a concern   June 19, 2020 — Rated 10 out of 10 by Trisha Fistner ServiceMaster Of Allentown
What do you like about our residential cleaning services?

The carpet looks fantastic!!

Report a concern   June 12, 2020 — Rated 10 out of 10 by J.M. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Everyone is so friendly and helpful! Great service!

Report a concern   June 11, 2020 — Rated 10 out of 10 by Richard Miller ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Quality

Report a concern   June 11, 2020 — Rated 5 out of 10 by C.C. ServiceMaster Of Allentown
How did we disappoint you and what can we do to make things right?

Actually after the floor dried the floor looked exactly the same as before the treatment. The waxy dull marks were still all over the hardwood under the finishing coat. The workmen were very pleasant but I was very disappointed with the result. My cleaning lady came on Friday and used an ammonia and water solution and it looked a bit better. I expected more from Service Master.

Report a concern   June 6, 2020 — Rated 10 out of 10 by R.W. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Your men are very courteous they’re thoughtful they do a very thorough job in cleaning and they’re on time they’re very punctual very happy to use Servicemaster to help us keep our buildings neat clean and orderly thank you very much

Report a concern   June 5, 2020 — Rated 8 out of 10 by D.S. ServiceMaster Of Allentown
What could we do to improve?

No one is perfect I understand the spots that were already on the rug he told me he lightened alittle but they did not come out all the way. I am hoping they do not reappear darker again. I did some areas that I thought were just ok but thats ok. He was very pleasant.

Report a concern   June 5, 2020 — Rated 10 out of 10 by C.W. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

High quality work. Courteous technicians. Jorge exemplified both.

Report a concern   May 16, 2020 — Rated 10 out of 10 by T.K. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Friendly service men.

Report a concern   April 1, 2020 — Rated 10 out of 10 by John Krafty ServiceMaster Of Allentown
What do you like about our residential cleaning services?

The men who came to clean the carpets were very professional and they did a great job.

Report a concern   March 25, 2020 — Rated 10 out of 10 by L.M. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

The guys spent the extra time needed to do it right ! The floor looks great!

Report a concern   February 20, 2020 — Rated 10 out of 10 by H.S. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

They were amazing. Came really fast and did a great job!

Report a concern   February 12, 2020 — Rated 0 out of 10 by S.H. ServiceMaster Of Allentown
How did we disappoint you and what can we do to make things right?

Too much and too sad to dwell on.

Report a concern   February 11, 2020 — Rated 10 out of 10 by Randy Marshall ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Very happy with the results. Our engineer was Ian, polite ,knowledgable and hard working gentleman. So very careful in his movements and respectful. We will use Service Master again for sure MaryAnn

Report a concern   February 11, 2020 — Rated 10 out of 10 by Sandra Ohaire ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Professional
Reliable
Trustworthy
Kind
Did an excellent job
Sandra O

You may share my first name and first Initial of last name

Report a concern   February 5, 2020 — Rated 10 out of 10 by B.H. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

We are very happy with the time and effort Ernesto put into the cleaning of our carpet and furniture. Ernesto did a wonderful job. We will definitely request his services again.

Report a concern   February 5, 2020 — Rated 10 out of 10 by Jill Milberg ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Very friendly. On time. Pretty sure he did a good job. Can’t tell a lot with the color of our carpets but they feel clean.

Report a concern   February 4, 2020 — Rated 10 out of 10 by B.D. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Very thorough

Report a concern   January 28, 2020 — Rated 10 out of 10 by J.H. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Person that came was friendly, professional, and thorough.

Report a concern   January 28, 2020 — Rated 2 out of 10 by S.K. ServiceMaster Of Allentown
How did we disappoint you and what can we do to make things right?

Well, the morning of the cleaning was much more fraught than it needed to be — they were 30 minutes late, then they called to say they couldn’t find parking (how is that my problem?) then they found parking but couldn’t unload their van, then there was no water or electricity (there was both). Then they were done very quickly (not just in my opinion, the woman I spoke to while booking it said it could take two days but they were finished two hours early). Just walked through the place and the walls don’t look washed, and the kitchen floor doesn’t look swept let alone mopped. Definitely not worth the money.

Report a concern   January 28, 2020 — Rated 10 out of 10 by DeAnn Wollen ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Very good job, knowledgeable and friendly.

Report a concern   January 14, 2020 — Rated 10 out of 10 by John Walsh ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Professional, respectful, careful, personable. Don't change anything. It cannot get any better. You're #1,

Report a concern   December 2, 2019 — Rated 8 out of 10 by K.B. ServiceMaster Of Allentown
What could we do to improve?

timeliness. Somehow you are never here at the time you say.

Report a concern   December 2, 2019 — Rated 10 out of 10 by P.C. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Customer service and technicians friendly and efficient.


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