- Phone: (703) 941-4895
34 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything done well
A great job.
Servicemaster was responsive and thorough with a nasty sewage cleanup.
Prompt, communicative and friendly.
Friendly, accommodating, responsive.
The local business has been in business for many years and the cleaning guy who cleaned our hard wood floors was very experienced and a great person. Also, the estimater tested the spots on our floor to see if the ServiceMaster cleaner would work.
Lloyd does an a maxing job!
Very responsive, professional and nice. They worked quickly to clean up our flood damage and made this bad situation more bearable. I'd definitely recommend them to others!
I did not know that service master cleans and waxes hardfloors. The floor look amazing and the person from service master (lloyd) did such a thorough an good job.
Carpet cleaning was great and the tech was great! Have already referred you to my daughter.
They did exactly what they said they would do and more. The work was hard and they got to it with nary a whimper.
The cleaner did a fantastic job!
Your technician broke my faucet in the bathroom. I called the office and reported it. I never got a follow up call
Our carpets looked wonderful after cleaning. We have recommended you to others on our neighborhood listverv.
lloyd is a fine individual who does great work and represents your company beautifully.
Tech named Lloyd is great. I ask for him every year I have my carpets cleaned.
You were professional and kind in all of our interactions.
Lloyd was great and did an amazing job. The only issue was that when I originally called, the person who made the appointment must not have really listened to the information I gave, causing her to give me a quote that was a lot lower than what it actually ended up costing (she wrote down that it was a one-bedroom instead of two and did not note that I wanted both cleaning and deodorizing). The work was wonderful, however.
Very professional. On time. Courteous. Cleaned the work are very well.
1. Extremely successful on the most difficult of "wear & tear" and stains. I primarily have used you for carpet & floor cleaning in my own and in client properties for about 20 years! You are the best1
2. Your technicians are thorough & patient, reliable and absolutely "a cut above."
3. The office staff scheduling apps. are friendly, pleasant and excellent in arrange apps.
You are the only ones I call - an now put in clients leases as the required vendor for the required carpet cleaning.
Very professional and helpful, quick to arrive and thorough in their efforts.
I was especially pleased with the responsiveness, and the follow-on accessibility of the personnel involved. (That includes both the office personnel and the service technicians.)
Keep it up!
Responded quickly to request and able to make appt at time requested.
Also do a good job and Margie is a pleasure to deal with!
Honest and did a great job.
Prompt and thorough. Did a very good job
The level of responsiveness!
Arguing about the bill, which contains mistakes, is very frustrating.
The technician was very experienced and thorough. He did an amazing job and was very careful of the items in the surrounding area. I will always ask for him.
Brian is very good. He provided very high level of professional services as well as he has a great temparament for very effective customer management. Thank you. Brian.
His techs Jerry and Chip should be trained more in the mold remediation work so they can be effective independently without Brian.