Customer Testimonials
Friendly, knowledgeable service. Products to suit feet with various medical issues.
Love the foot scan, and the recommended shoe selection. Came away with a great fitting pair of shoes. Jeff was great! Keep up the good work.
Convenient location. Knowledgeable and friendly staff. Good selection. Good price.
Your sales people
Fantastic customer service.
Very helpful and respectful and tend to know about the needs for my daughter and I!
The foot scan feature & personalized, knowledgeable service.
The scanning of my feet to find the right shoes. I like this because I broke my foot last year and wanted to get a shoe to protect that area
Great service and assistance finding the best shoes with support. Employee was very helpful and patient. I will continue to shop here and recommend to friends.
I was happy to find a pair of shoes that work really well for my current situation. Also, the service was excellent.
The knowledge and customer service of the staff.
the personal attention and Carrie(?) was amazing!
Shoe recommendations based on my individual feet!
Love the personalized approach and ability to discuss what you need for your personal goals.
Your customer service was excellent. I am hoping the product will be also - haven't had the chance to check out the shoes.
The staff is always very pleasant and very helpful. I also very much appreciate the owners’ commitment to supporting the wider Richmond community.
Wonderful experience!
Isabelle was a pleasure to work with....knowledgeable, friendly and professional.
Knowledgeable and friendly sales people, really nice shop, great products
I loved the amazing staff! So helpful and knowledgeable!
Shoes fit well.
Products are of good quality. I have never had any issue with any product that I have purchased from Fleet Feet Richmond. Whether it be shoes, clothing, supplements, or anything else. As I have always said the management and staff are always very helpful and very knowledgeable with the products. They are also very friendly.
Great products and service.
Very friendly staff and good selection.
The staff is so knowledgeable and patient.
Very friendly and patient associates who seem to really care about each individual customer's needs.
I appreciated the time that was taken to assess my needs. I ended up with a pair of shoes that I felt were just right for me.
Your knowledgeable staff, their patience and Anthony at the short pump store is extrodinaire
My salesperson, Anthony, did a great job fitting me with the right shoe for me. Answered all of my questions and took his time going over the different shoes. I definitely will go back to Fleet Feet!
The service at the store was very professional and helpful. The shoes have been very comfortable.
I always have a great experience. - knowledgeable, friendly and patient salespeople. Have never led me astray.