Fleet Feet Sports Richmond
Richmond
VA
United States

Customer Testimonials

Report a concern   February 19, 2022 — Rated 9 out of 10 by J.E. Fleet Feet
What do you like about our products and services?

They take the time and let you try on shoes till you find the right one

Report a concern   February 19, 2022 — Rated 10 out of 10 by Meena Telhan Fleet Feet
What do you like about our products and services?

My attendant is very good . He know what he is doing.

Report a concern   February 19, 2022 — Rated 10 out of 10 by C.K. Fleet Feet
What do you like about our products and services?

Extremely friendly and knowledgeable stuff. Catered to my specific needs and questions with shoe options.

Report a concern   February 19, 2022 — Rated 10 out of 10 by C.F. Fleet Feet
What do you like about our products and services?

My sales associate, Harrison, was very thorough and helpful. He helped me pick the perfect pair of running shoes for my feet, and I have been very happy with my selection.

Report a concern   February 18, 2022 — Rated 10 out of 10 by G.S. Fleet Feet
What do you like about our products and services?

Personal attention given to find tennis

Report a concern   February 18, 2022 — Rated 10 out of 10 by M.T. Fleet Feet
What do you like about our products and services?

Great service from Ben who was very knowledgeable. And I love my new shoes.

Report a concern   February 18, 2022 — Rated 10 out of 10 by A.T. Fleet Feet
What do you like about our products and services?

I received dedicated attention to my particular needs and a solution was forthcoming.

Report a concern   February 17, 2022 — Rated 10 out of 10 by J.M. Fleet Feet
What do you like about our products and services?

Their very helpful and found me the perfect shoes to be standing all day at my job. Definitely recommend!

Report a concern   February 16, 2022 — Rated 10 out of 10 by M.G. Fleet Feet
What do you like about our products and services?

Knowledgeable and great personality....

Report a concern   February 16, 2022 — Rated 9 out of 10 by Becky Dale Fleet Feet
What do you like about our products and services?

The shoes I’ve gotten at Fleet Feet are comfortable. I walk 3.5 miles most days. The ones I got yesterday (Altra Lone Peak) don’t seem to have as much cushioning as my old ones (Altra Paradigm) but with an extra pair of socks, they’re ok. I’m hoping the soles will last longer. We will see. Before I got Altra shoes, I walked in Skechers, which are comfortable but don’t last long. I like walking in light weight shoes. So easy to keep moving. The Lone Peak ones are light weight. I like the color too (teal gray). It’s not garish like some athletic shoes are.

I’m quite pleased with the sports bra. Last year when I tried some on, it was a struggle to get into them so I just continued to do my walking in regular bras. The one I got yesterday fastens in the back so I can get it on and off easily. It is keeping me a lot drier. It has plenty of support.

Report a concern   February 16, 2022 — Rated 10 out of 10 by A.H. Fleet Feet
What do you like about our products and services?

We received excellent service from Kerri. She was incredibly helpful fitting our teenage daughter for shoes and insoles. It was a very engaging and positive experience.

Report a concern   February 16, 2022 — Rated 10 out of 10 by Deborah Boyle Fleet Feet
What do you like about our products and services?

Great service, availability of HOKA shoes, and seasonal running gear.

Report a concern   February 16, 2022 — Rated 10 out of 10 by T.B. Fleet Feet
What do you like about our products and services?

Love how knowledgeable everyone is. I trust that they’re going to listen and understand my needs and requests and take their time with me as a customer.

Report a concern   February 16, 2022 — Rated 10 out of 10 by B.T. Fleet Feet
What do you like about our products and services?

My salesperson was knowledgeable, patient, and did an overall great job….

Report a concern   February 16, 2022 — Rated 10 out of 10 by N.A. Fleet Feet
What do you like about our products and services?

knowledgeable and helpful service and great products

Report a concern   February 16, 2022 — Rated 10 out of 10 by K.A. Fleet Feet
What do you like about our products and services?

Excellent customer service. They associates spend time and listen to what you want and what you need. They stand behind their products. The best test of customer service is when things don’t work. The associates work to make it right with a great attitude

Report a concern   February 15, 2022 — Rated 10 out of 10 by Barry Wilhelm Fleet Feet
What do you like about our products and services?

THE SALESMAN although very busy - took his time and showed us every option with no pressure to buy

Report a concern   February 15, 2022 — Rated 10 out of 10 by K.L. Fleet Feet
What do you like about our products and services?

Very personalized service - the store was busy and they still went above and beyond to help every single customer with a smile and in a timely fashion

Report a concern   February 15, 2022 — Rated 10 out of 10 by Julie Farmer Fleet Feet
What do you like about our products and services?

personalized service

Report a concern   February 14, 2022 — Rated 10 out of 10 by Amy Stamper Fleet Feet
What do you like about our products and services?

What a great team here! I had only been to the location on Patterson, but wasn't disappointed as I received a great welcome by a quality staff with equal high quality products. Isabelle took her time to listen to my needs and find a shoe that fit all of my needs. She fit me with new inserts and had me on my way in no time. You can tell the owner takes time to hire and train staff who then share their knowledge and expertise with every customer that comes in. I was really impressed with the teamwork that went on during my visit on a busy Saturday. I made the mistake of trying to buy a pair online which only ended up in a return. I will see you all in another 300-500 miles!

Report a concern   February 13, 2022 — Rated 10 out of 10 by K.J.G. Fleet Feet
What do you like about our products and services?

The expert fitting and shoe knowledge

Report a concern   February 13, 2022 — Rated 10 out of 10 by D.L. Fleet Feet
What do you like about our products and services?

Knowledgeable, friendly, enjoyable place to shop.

Report a concern   February 13, 2022 — Rated 10 out of 10 by E.D. Fleet Feet
What do you like about our products and services?

Scott at the Patterson Ave store was great! He helped me find the right shoe and was super friendly and helpful. There's also a good selection of shoes and other running things.

Report a concern   February 13, 2022 — Rated 10 out of 10 by Beth Berry Fleet Feet
What do you like about our products and services?

Friendly, knowledgeable team. Provided great options and recommendations for new running shoes. Very helpful with no pressure to purchase. I’ll be going back - great experience. Scott was amazing!

Report a concern   February 13, 2022 — Rated 10 out of 10 by L.B. Fleet Feet
What do you like about our products and services?

The store is spacious and well designed for social distancing.
The staff is knowledgeable and helpful.
Good selection of running shoes.

Report a concern   February 13, 2022 — Rated 10 out of 10 by H.V. Fleet Feet
What do you like about our products and services?

Knowledgeable staff, very helpful for exactly what I needed for the type of injury I had.

Report a concern   February 13, 2022 — Rated 10 out of 10 by M.M. Fleet Feet
What do you like about our products and services?

I like that they take the time to understand your specific foot shape and listen to your needs. They provide multiple options until they find something that works for you. The associates are also knowledgeable about their products and brands.

Report a concern   February 13, 2022 — Rated 10 out of 10 by M.R. Fleet Feet
What do you like about our products and services?

You offer quality running shoes that fit my needs. For me Brooks Ghost have been my go to shoe. The sales associate (Virginia) at the Westhampton Store was knowledgeable and helpful to me regarding my shoe and orthotics purchases.

Report a concern   February 13, 2022 — Rated 10 out of 10 by S.P. Fleet Feet
What do you like about our products and services?

Friendly, knowledgeable staff

Report a concern   February 13, 2022 — Rated 10 out of 10 by L.D. Fleet Feet
What do you like about our products and services?

Customer service was excellent!


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