Customer Testimonials
Love the shoe and the service
Very helpful and friendly and knowledgeable staff.
Love the personal attention as well as the foot diagnosis for the correct fit.
1st experience, great service!
Knowledgeable, helpful staff! Tennis shoes fit better than any other I’ve bought
The associate who helped me yesterday was fantastic. She really took the time to help me! Very appreciated!
The person helping me was knowledgeable, friendly, and in tune with my feedback from each shoe. I would recommend Fleet Feet to everyone, and especially those who want a custom approach to shoe shopping.
Your feet will thank you!
I received excellent service! She was so knowledgeable about the shoes and so patient in answering my many questions. I learned so much and I’m very happy with my new sneakers!
You always seem to make me feel valued as a customer. The young man that helped me in your Richmond/ Short Pump Va store was so knowledgeable and friendly. I always send friends and family your way. I also shop the Roanoke Va store as well and always receive the same service.
The service was really wonderful and I felt as though I got the right pair of shoes for my needs.
I was very pleased with the shoe selection and their professional and courteous service!
Great customer service!
Shoes feel great and the service was terrific
The number of shoes are overwhelming and always a friendly staff. Great location and i really like the new store.
Great selection and Kerri was the best!
Great service! Great shoes!
The service was amazing! I think Anthony helped me and he was so helpful and knowledgeable. I had the best experience at a shoe store that I have ever had. I have knee pain and he helped me find the perfect pair of shoes and inserts to go with! I will definitely be back for my next pair!
Take the time to properly fit the customer and understand his or her needs.
Your team is knowledgeable and you carry the shoes I want in stock. I especially like that your website shows the stock in my size at your locations - it makes it easier to go to a store that has it available.
I love the aisics and the customer service is professional yet very caring and concerned about the comfort of your feet
Foot/gait measuring technology was very helpful. Expertise of the sales representative was impressive.
Great experience!
Love the variety of shoes
Kriston was great. She was welcoming and helped me as soon as I walked through the door. She explained everything, was very knowledgeable, and provided several options to ensure I got exactly what I wanted and more.
A great experience! Harrison was so knowledgeable and helpful!
i liked the store lay out and the people were very friendly and helpful
Everything! I needed new Hokas, and Harrison was a big help. While there, I picked up two pair of Oofos. So comfy. I love Fleet Feet and it’s important to support brick and mortar when possible.
Our salesperson was super knowledgeable and took time to explain why the shoes were best for my wife and i.
The sales associate was very friendly and knowledgeable. I like the variety of Brooks women’s shoes, and I love the rewards!
Doug was wonderful and spent a lot of time making sure I got the right shoes and inserts. I will definitely shop again and recommend you to others.