Fleet Feet Sports Richmond
Richmond
VA
United States

Customer Testimonials

Report a concern   January 14, 2017 — Rated 10 out of 10 by K.V. Fleet Feet Sports Richmond
What do you like about our products and services?

The knowledgeable staff were very helpful & patient while helping me find running shoes for my twin boys. One of my twins wears a 14, so finding shoes for him is near impossible. His twin wears size 12. Jason & Sarah brought shoe after shoe out to try. Despite the extreme shyness of my twins, Jason & Sarah made them feel very comfortable that my twin sons spoke up about their likes & dislikes rather than settling for shoes despite some discomfort. This resulted in one twin finding shoes that truly fit & felt comfortable, and my other twin having a better idea of what brands fit better. At not one point did they ever make us feel nadly for trying on so msny shoes withou buying any for our 2nd twin. They were cheerful throughout, & never rushed us or made us feel obligated to buy. The entire experience was wonderful! I am incredibly grateful!

Report a concern   January 13, 2017 — Rated 10 out of 10 by G.W. Fleet Feet Sports Richmond
What do you like about our products and services?

The friendliness and product knowledge displayed by your staff.

Report a concern   January 13, 2017 — Rated 10 out of 10 by K.Z. Fleet Feet Sports Richmond
What do you like about our products and services?

Amazing customer service! Fleet Feet treats you like a friend, not just a customer! Great selection and products!

Report a concern   January 13, 2017 — Rated 10 out of 10 by T.J. Fleet Feet Sports Richmond
What do you like about our products and services?

Your staff is very friendly and knowledgeable. They were willing to make recommendations and took extra time to ensure I got the appropriate fit.

Report a concern   January 11, 2017 — Rated 10 out of 10 by J.J. Fleet Feet Sports Richmond
What do you like about our products and services?

The customer service is spectacular and the knowledge of all the products are great. Will recommend to all friends, family, and associates.

Report a concern   January 10, 2017 — Rated 10 out of 10 by R.H. Fleet Feet Sports Richmond
What do you like about our products and services?

Friendly workers and had what I needed on sale!

Report a concern   January 7, 2017 — Rated 10 out of 10 by H.W. Fleet Feet Sports Richmond
What do you like about our products and services?

Knowledgeable. In depth service

Report a concern   January 7, 2017 — Rated 10 out of 10 by A.K. Fleet Feet Sports Richmond
What do you like about our products and services?

Jeff was awesome and extremely knowledgeable.

Report a concern   January 6, 2017 — Rated 9 out of 10 by E.W. Fleet Feet Sports Richmond
What do you like about our products and services?

Super helpful associate. She was personable and knowledgable. Prices are high but I hope you get what you pay for.

Report a concern   January 6, 2017 — Rated 10 out of 10 by J.K. Fleet Feet Sports Richmond
What do you like about our products and services?

I really appreciated the friendly help that I received the moment I walked through the door from all of your staff. However, I am particularly grateful to Lesley who went above and beyond to help me understand the needs of my feet. She was great with her analysis and explanation to me of the type of shoe I needed for my foot shape. Lesley also worked very had to explore options with me and presented me with many options until I found what was a good fit. I made a purchase because of her.

Report a concern   January 6, 2017 — Rated 10 out of 10 by A.B. Fleet Feet Sports Richmond
What do you like about our products and services?

Spencer was very helpful and knowledgeable!

Report a concern   January 6, 2017 — Rated 10 out of 10 by K.S.B. Fleet Feet Sports Richmond
What do you like about our products and services?

Jeff was awesome! Thanks for once again making sure I got the perfect shoes!

Report a concern   January 6, 2017 — Rated 10 out of 10 by A.D. Fleet Feet Sports Richmond
What do you like about our products and services?

Lesley was fantastic. She took the time to listen to my needs, evaluate my feet as well as my gait. She presented with me several options that were all great and I picked the one I was most comfortable with. I appreciated having an expert select several shoes me to try as opposed to me buying something blindly that I thought was good.

Report a concern   January 6, 2017 — Rated 10 out of 10 by M.R. Fleet Feet Sports Richmond
What do you like about our products and services?

I did not have much time to spend looking around the store as I had my one year old with me. The staff was friendly and efficient. I would definitely return.

Report a concern   January 6, 2017 — Rated 10 out of 10 by P.S.T. Fleet Feet Sports Richmond
What do you like about our products and services?

Got my first pair of Brooks walk/run shoes this week. Love them---so far! Lesley spent a lot of time fitting me to the right pair. She watched my gait carefully to see where the weight was going. Also told her about my sweaty feet (TMI?) for which she offered their NICE water-wicking socks. Have been wearing those with the shoes and feeling much more comfort in my feet! So....I'm product-happy AND service-happy! Thanks!

Report a concern   January 6, 2017 — Rated 10 out of 10 by T.F. Fleet Feet Sports Richmond
What do you like about our products and services?

I love the personal attention I getc every time I visit.

Report a concern   January 6, 2017 — Rated 10 out of 10 by B.M.D. Fleet Feet Sports Richmond
What do you like about our products and services?

Jason took an incredible amount of time with me to make sure I was fitt s with the right shoes and inserts. Much appreciated.

Report a concern   January 4, 2017 — Rated 10 out of 10 by M.R. Fleet Feet Sports Richmond
What do you like about our products and services?

The young lady was very informative about the fitting of the shoe, insoles, and overall product knowledge. I have had problems for about 4 months finding the right shoes and thus far these work and greatly appreciate the excellent customer service and will be a returning a customer.

Report a concern   January 2, 2017 — Rated 10 out of 10 by S.P. Fleet Feet Sports Richmond
What do you like about our products and services?

Excellent customer service and a great selection of products!

Report a concern   January 2, 2017 — Rated 10 out of 10 by S.M. Fleet Feet Sports Richmond
What do you like about our products and services?

We loved our sales person. She was very helpful with decision making.
We came in specifically for Brooks Cascadia. Unfortunately you were out of stock of the latest version. She helped us find Cascadia alternatives.


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