Fleet Feet Sports Richmond
Richmond
VA
United States

Customer Testimonials

Report a concern   July 20, 2017 — Rated 10 out of 10 by L.M. Fleet Feet Sports Richmond
What do you like about our products and services?

Friendly, helpful and knowledgeable. Bonus to order shoes and they arrived the next day.

Report a concern   July 20, 2017 — Rated 10 out of 10 by J.R. Fleet Feet Sports Richmond
What do you like about our products and services?

John at the West End store was super helpful and took time to find the right show for me - didn't feel rushed in the least. It was only in stock at the westhampton location in which Seth picked right up and helped from there. My experience was seamless - Fleet Feet really has the most pleasant and helpful staff!

Report a concern   July 19, 2017 — Rated 10 out of 10 by J.F. Fleet Feet Sports Richmond
What do you like about our products and services?

Great customer service and great product selection

Report a concern   July 19, 2017 — Rated 10 out of 10 by T.F. Fleet Feet Sports Richmond
What do you like about our products and services?

Every time I've visited the Patterson location, I have had awesome customer service and product recommendations/advice. Thank you!!

Report a concern   July 19, 2017 — Rated 10 out of 10 by L.F. Fleet Feet Sports Richmond
What do you like about our products and services?

Very personalized and spends a lot of time with customer. Really listens

Report a concern   July 18, 2017 — Rated 10 out of 10 by A.J. Fleet Feet Sports Richmond
What do you like about our products and services?

Loved the personal fitting service. Nice clean and crisp store as well. Not over-merchandised and had a pleasant feel.

Report a concern   July 18, 2017 — Rated 10 out of 10 by M.A.M. Fleet Feet Sports Richmond
What do you like about our products and services?

The Short Pump store was open, free of clutter and movement about the store was easy. Some other retail stores feel claustrophobic. I like the fact that the sales clerk was able to offer many solutions and even suggested a shoe that was not on the display. Knowlege of products, remembering what inventory was on hand and the willingness to go the extra step sold me. I bought the Hoka Slides. They seem to be helping my foot pain but will wait to see how my Bondi 5 shoes help before determining whether or not I can recommend the shoes.

Report a concern   July 17, 2017 — Rated 10 out of 10 by S.C.A. Fleet Feet Sports Richmond
What do you like about our products and services?

Wow! Shopping for athletic shoes couldn't be easier or more educational. Great store I'll be going back to when I need running shoes!

Report a concern   July 17, 2017 — Rated 10 out of 10 by J.D. Fleet Feet Sports Richmond
What do you like about our products and services?

Super friendly welcoming staff - no one was in a rush even though I arrived soon before closing and the staff were helping all types of customers (I.e. New walkers to athletes)

Report a concern   July 17, 2017 — Rated 10 out of 10 by R.S.H. Fleet Feet Sports Richmond
What do you like about our products and services?

You service

Report a concern   July 16, 2017 — Rated 10 out of 10 by A.M. Fleet Feet Sports Richmond
What do you like about our products and services?

The knowledge and professional help in fitting running shoes for my daughter.

Report a concern   July 16, 2017 — Rated 10 out of 10 by E.B. Fleet Feet Sports Richmond
What do you like about our products and services?

I had an issue with an ill fitting shoe abd returned to the store. The associate was very helpful in finding a replacement for me!

Report a concern   July 16, 2017 — Rated 10 out of 10 by L.A.W.S. Fleet Feet Sports Richmond
What do you like about our products and services?

I appreciated the research on previous purchases that showed my foot measurements had changed requiring a wider shoe than before. The sales associate showed me a trick for tying the shoe tighter to accommodate my narrow heel. After observing how my foot strikes the floor, she brought me 3 brands from which to choose that suited my feet. I really like the one I chose and I haven't needed any "break-in" time at all. Kudos to your plan and your staff.

Report a concern   July 16, 2017 — Rated 10 out of 10 by J.I. Fleet Feet Sports Richmond
What do you like about our products and services?

Friendly, knowledgeable service

Report a concern   July 15, 2017 — Rated 10 out of 10 by E.D. Fleet Feet Sports Richmond
What do you like about our products and services?

Excellent customer service.

Report a concern   July 14, 2017 — Rated 10 out of 10 by M.H. Fleet Feet Sports Richmond
What do you like about our products and services?

Great products and service. And a store owner that's super engaged in the local running community.

Report a concern   July 14, 2017 — Rated 10 out of 10 by G.B. Fleet Feet Sports Richmond
What do you like about our products and services?

Very knowledgeable staff. Excellent selection of good products. Really like Oofos!

Report a concern   July 12, 2017 — Rated 10 out of 10 by N.J. Fleet Feet Sports Richmond
What do you like about our products and services?

Great customer service and Fallon was very knowledgeable. I will definitely be back!

Report a concern   July 12, 2017 — Rated 10 out of 10 by D.C. Fleet Feet Sports Richmond
What do you like about our products and services?

Very good service. He helped my son find shoes and spend a lot of time with him. I want to go back and get fitted!

Report a concern   July 12, 2017 — Rated 10 out of 10 by C.M. Fleet Feet Sports Richmond
What do you like about our products and services?

Jason was so helpful and my new running shoes are great!


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