Member Testimonials
Easy to access and use. Friendly staff.
Well organised during Corona. Friendly staff.
It’s close to work. Staff have been really helpful and friendly. Value for money.
Well organised...staff demonstrated professionalism always...
Competent staff
Feeling safe in the premises inspite of Covid.
Fantastic to see it open again, everything safe and fantastic service by reception for a couple of membership queries.
Great centre. Friendly staff.
Online booking
I think the classes are great value for money and the instructors are friendly and share their knowledge freely
We these times we live in the hole experience
Was lovely
Lovely staff and great classes
The staff are very friendly
This was my first venture back to swimming since March.
It all felt very well organised and safe.
Greeted at the entrance and asked details. Given allocated number for cubicle and locker. Sanitation points around the centre.
All was good, staff knowledge was good, place was clean and Covid measures were clear and in place. and all were observing, pool was clean and all was good enjoyed, nice be able to get back to the pool and gym,
Very well organised in a relaxed atmosphere. Clean and very visual clean downs ongoing.
Well done Active.
Very proactive and helpful when I had an issue with membership renewal
Very organised Covid-safe Swim
Very well organised. Felt very safe. Well done to all of the staff.
Very clean building , equipment is constantly cleaned and members advised where the antibac dokes are for us to use before and after using the machines. Staff are friendly and always on hand to help.
Gym is very easy to book online and plenty of availability
Staff always polite
Everything has been done to get back to near normal I feel safe when I go in
The app is really easy and clear too use, i hope the app stays.
Impressed with how the centre has put new things in places for the Covid situation
The pool and surrounding area is spotlessly clean. Staff are really friendly.
good facilities and clean enviroment
Very clean and and plenty of wipes and gel to wipe daown equipment. Social distancing not
aproblem
Really good and clear protocol around using the swimming facilities in this time of Covid-19; staff very helpful!
staff very helpful. felt safe and secure .
I just love all the gym classes. They are so very good.
Not easy to book session on line. Would be so much better if able to book over phone, Not everyone has access to on line Please please allow us to book over phone and for 2 people . On line only allows for one person and most members come with friends
Enjoy early morning swim sets me up for the day. Staff are great. Pay monthly by direct debit and make fantastic savings
Very clean and spacious