- Phone: (757) 234-3002
based on 46 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Expert craftsmanship
We gave Charles an antique French Country Walnut table with 2 legs that had been severly damaged during a cross country move. The mortise and tenon joints had been compromised to the point we were not sure they could be restored. I asked Charles to restore in the traditional method of that period which was to glue with hyde glue.
When Charles returned the table to us-roughly 4 weeks to restore- I could not see where the repairs had been done. Truely an amazing restoration of this table. Thank you Charles for a job well done and beyond our expectations.
Name removed
Mr. Hogge was very professional and was able to complete the work in my home within a 20 minute visit.
He was personable, explained what the problem was and how he would fix it. His price for the visit
was reasonable. It was a great experience because now my furniture is perfect!
Fast, friendly servic. You can not tell that there was any damage!
the work product is first rate. the items were delivered on time and Charles is great to work with.
Charles' friendliness and professionalism. He was on time and delivered what he promised. Very fast and efficient. Thank you!
Care was taken to repair my items and to make sure they were functioning properly. Repairs are of high quality and would not be noticed except by expert inspection.
Excellent professional services!!!! They turned a very bad situation into a miracle. I was able to have my furniture restored to a point where it was extremely difficult to discern the original damage. Mr. Hogge is priceless, A+ services. He comes highly recommended!
I am thrilled with the work Mr. Hogge did. Our dogs had really scratched and chewed our bedroom set and it looks AMAZING now!!!!! He was very pleasant and eager to please the customer with his work. He certainly knows how to restore damaged furniture. I highly recommend him.
Very happy with the results. Excellent service. repairs done on time.
We were asked to supply a credit card number for the repair, but our standard practice is to create a purchase order and pay that bill when the invoice is received from the service team. Perhaps offer alternate forms of payment.
I like the way the furniture was fixed and in a timely manner. The staff was extremely professional. Thank you
I'm thrilled with the work done to my buffet. It is over 100 years old and Charles Hogge did an exceptional job repairing it for me. He gave it a new life and I will be using it for many more years to come. The results were even better than I could have imagined. I would recommend him without hesitation and one would be fortunate to have him work on your furniture. My piece is like new again.
Charles was the consummate professional - a real craftsman that took pride in his work. Always on time, professional, and courteous. Most importantly, the end result was the sort of high quality "fix" that some of our unique pieces needed.
Promptness, courtesy and professional demeanor.
Job was well done, very satisfied with results, attention to detail and friendly service.
Service was thorough and in depth. Charles represented the company in a very professional manner.
The repair man was very knowledgeable and work to ensure I was satisfied with the repair. He also made sure there was no mess upon completion of the repair. He was very professional. I appreciated his efforts.
Charles did an outstanding job on the repairs and was a complete professional in all aspects of our interactions whether it was returning phone calls or taking off his shoes when entering the house.
Friendly, quick and professional!
They give such detail and care to the work they do. I was very impressed and highly recommend the company.
Our wooden furniture has returned to its original beauty thanks to the craftsmanship of Furniture Medic. They are professional and timely in their repairs.
I was so impressed with the professional manner and the meticulous detail that was taken in the repair work that was done.So much had been damaged in our move that I was unsure if it would look the same.How thrilled I was when all the items that were damaged were restored so beautifully .My husband and I are so pleased with the outcome .
The work ethic ,consideration for my home, and kind attitude made it such a positive experience.Thanks so very much for the pride you take in your work.
in home repair and was very professional. i would definitely recommend to friend.
As promised on time for all appointments; reasonable prices for the skill level provided. Thank you for extra effort delivering table in time for dinner with future in-laws.
Professional work and responsiveness
Excellent job! Very sensitive repairs. Left as much original as possible, per my request. Highly recommend!!! AJS
The quality of the work, the cost of the work, and the timeliness of the work.
Very responsive and helpful in recommeding that we contact the manufacturer in regard to replacement parts.
We have always received a prompt reply to our repair requests and the repair work is always exceptional! Very polite and friendly correspondence with us and our customers!