Furniture Medic by Cinti Furniture Restoration
652 State Ave.
Cincinnati
OH 45204
United States
  • Phone: (513) 721-1502

Average rating: 9.6 out of 10 based on 147 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 22, 2013 — Rated 10 out of 10 by Thomas Dattilo Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

Quality workmenship

Report a concern   March 14, 2013 — Rated 10 out of 10 by Mathew Hiegel Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

Kelly did a fabulous job in understanding the urgency of the service call and responding. The repairs were performed the same day helping a major entertainment venue and customer of our company to not experience any delays in their opening. I have forwarded their information to colleagues throughout the Midwest. They are a tremendous asset.

Report a concern   March 14, 2013 — Rated 10 out of 10 by Kevin Davis Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

That you do exactly what you say you will do and complete the work in a timely manner. your customer service department is very professional.

Report a concern   March 7, 2013 — Rated 10 out of 10 by P.H. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

Quality of work, ease of payment and friendly customer service Kelly does a great job

Report a concern   March 7, 2013 — Rated 10 out of 10 by Melissa Crossland Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

They do a great job and you can hardly tell when they touch items up. I would highly recommend Furniture Medic to others!

Thanks,
Melissa

Report a concern   March 7, 2013 — Rated 10 out of 10 by M.P. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

You did what you said you were going to do for the price quoted. Very good job on the piece, and very helpful and pleasant/professional people to deal with. Thank You !

Report a concern   November 30, 2012 — Rated 10 out of 10 by K.R. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

Quick and friendly response. Wonderful repair work.

Report a concern   November 29, 2012 — Rated 10 out of 10 by Barb Robinette Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

You do excellent work. The restoration of my coffee table was exceptional. You cannot even see where it was damaged.

Report a concern   November 28, 2012 — Rated 10 out of 10 by M.S. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

My desk was handled with great care and was beautifully restored in the time frame promised.

Report a concern   November 28, 2012 — Rated 10 out of 10 by J.K. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

I really like the attention to detail they give to all of our projects. The fact that they treat our jobs with the same care and urgency that we do is the reason we will use them for years to come.

Name removed
General Manager
Calloway Cleaning & Restoration, Inc.

Report a concern   November 28, 2012 — Rated 10 out of 10 by Ken Dippel Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

Proper Supervision and very professional with excellent communication throughout the project.

Report a concern   November 28, 2012 — Rated 10 out of 10 by J.S. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

Speedy responses to questions/order placement. Fantastic customer service.

Report a concern   September 4, 2012 — Rated 9 out of 10 by Bill Robinson Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

I really enjoyed working with the staff to solve a problem restoring with a webb upholstered
chair. I received expert advice and the rewebbing was a great success, at the best price. This is my second experience with a Furniture Medic company, and we have nothing but really good things to say about them.

Report a concern   August 18, 2012 — Rated 10 out of 10 by K.K. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

Friendly, helpful staff, great work and reasonable prices.

Report a concern   August 17, 2012 — Rated 10 out of 10 by Mary Hetzel Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

honest appraisal and estimate, beautiful work, knowledge of finishing, knowing that family heirlooms look better than ever, bringing my Mom's "stuff" back to life

Report a concern   August 17, 2012 — Rated 10 out of 10 by P.S. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

I brought you a very old dining room table with a broken sliding gear system. We finally have it put back together and it works beautifully! Everyone I met and talked to at your company was so helpful and professional. Thank you!

Name removed

Report a concern   July 30, 2012 — Rated 10 out of 10 by B.D. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

Pride of workmanship.

Report a concern   July 30, 2012 — Rated 9 out of 10 by M.R. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

Good work and helpful, friendly staff.

Report a concern   July 20, 2012 — Rated 10 out of 10 by B.L. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

customer service and the fact theinsured's who have used the service have been pleased with the restoration

Report a concern   July 19, 2012 — Rated 10 out of 10 by Paul Laing Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

AMAZING!!! Prompt, professional service every time. Usually responding within the same day. The skill and workmanship of the repairs we have had done at our hotel has been amazing and the completion on site has allowed our business to continue uninterrupted most times. I would definitely reccommend Furniture Medic to anyone.

Report a concern   July 18, 2012 — Rated 10 out of 10 by Phil Hicks Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

Great customer service and excellent work, I would highly recommend!

Report a concern   July 18, 2012 — Rated 10 out of 10 by Shirley Poe Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

Good service and follow-up, techs were very accommodating in moving furniture, no mess to clean up afterwards.

Report a concern   July 18, 2012 — Rated 10 out of 10 by L.L. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

Very friendly and courteous service. Able to get the appointment quickly.

Report a concern   June 15, 2012 — Rated 10 out of 10 by D.K. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

courteous people, good work

Report a concern   June 15, 2012 — Rated 10 out of 10 by C.B. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

The fabulous customer service and great quality of work.

Report a concern   May 25, 2012 — Rated 10 out of 10 by G.M. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

Our furniture was beautifully restored and delivered back to us when WE were ready to receive it. Because of damage to our basement, we had to have the flooring replaced and they held the furniture until we were done with the repairs. They were in contact with us on pick up and delivery and also on the progress in the restoring of our furniture. Very professional from beginning to end. I would recommend them to anyone.

Report a concern   May 10, 2012 — Rated 9 out of 10 by E.F. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

On time, knowledgeable, speedy, knowledgeable, pleasant and knowledgeable. They really seemed to know their stuff and communicated well.

Report a concern   May 8, 2012 — Rated 5 out of 10 by T.P. Furniture Medic by Cinti Furniture Restoration
How did we disappoint you and what can we do to make things right?

I was told that based on the pictures I sent that a large scratch would be able to be fixed. The tech didn't/wasn't able to fix it. no reduction in the cost to come out.

Response from Furniture Medic by Cinti Furniture Restoration:

Mr. Parker had already pre-written the check out before our technician completed the work onsite. He did not have another check with him to rewrite for the discounted amount due to not being able to complete ALL of the repairs that were needed. Mr. Parker did receive a refund of the overage that he paid us for our services by check through the mail.

Report a concern   May 4, 2012 — Rated 9 out of 10 by L.R. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

quick response for estimate and then scheduled service

Report a concern   April 11, 2012 — Rated 10 out of 10 by T.A. Furniture Medic by Cinti Furniture Restoration
What do you like about our furniture repair & restoration services?

Prompt service, excellent work and fair pricing


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