Furniture Medic by Wood Lord Restorations
301 Route 17 South, Unit 2
Hilburn
NY 10931
United States
  • Phone: (845) 368-0046

Customer Testimonials

Report a concern   December 5, 2016 — Rated 10 out of 10 by K.C. Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

Tech was great, personable, and did a great job, very happy

Report a concern   November 28, 2016 — Rated 10 out of 10 by H.E. Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

professional outcome by a courteous and caring staff

Report a concern   November 21, 2016 — Rated 10 out of 10 by P.M. Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

Polite technician who is a master at what he does. Did a superb job.

Report a concern   November 7, 2016 — Rated 10 out of 10 by C.F. Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

The man who did the repairs on my furniture worked carefully on the furniture. He took time to protect my rug and other furniture as he did his work. He did not rush through the job, but explained what he was doing during each stage of the work. He took time to answer questions and point out areas of concern.

Report a concern   November 1, 2016 — Rated 10 out of 10 by T.P. Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

Great job, extremely fast turn around.

Report a concern   October 28, 2016 — Rated 10 out of 10 by P.G. Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

Our project manager, Arielle was fantastic! Very prompt with replies, informative on the entire process and really set our expectations for how everything would work. The workers that came to the house were professional, very helpful and knowledgeable. The painting job on my kitchen cabinets was flawless and I now absolutely love my kitchen.

Report a concern   October 11, 2016 — Rated 10 out of 10 by J.K. Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

Furniture Medic restored my 100+ years old vineyard table, which suffered water damage on the base and mold on the waxed surfaces in a a flood. Furniture Medic employees removed it from our house with great care and returned within the estimated time frame with equally great care. They made the turns in a tricky hallway without touching any walls, going as slowly as needed in order to do so.
The table looks beautiful. The discolored area on the base now matches the rest of the table . The waxing was even done underneath, which is great as the tabletop tilts on its side. They obviously take pride in their work. This was my first piece of furniture, bought some 40 years ago, and I am so glad that Furniture Medic salvaged it in such a wonderful way.
Thank you so much.

Report a concern   October 3, 2016 — Rated 9 out of 10 by Barbara Garshman Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

You did a Very good job. I will say that I wasn't thrilled that it took you three tries to correct the problem with the doors of the credenza. I would also say that I still haven't received the information missed the Lord promised to send me on the Provenance of my pieces. He would see said he would let me know what they are when they were probably made, what they are made out of etc. I spoke with him weeks ago. I also asked him to speak to someone about my antique clock and get back to me but he never did. I would appreciate getting that information about the dining room table and chairs and the credenza. I would also like to know how I would go about getting information on the clock or anything else.
I would also I'm like information on how I go about keeping this furniture clean.
Thank you

Report a concern   October 3, 2016 — Rated 9 out of 10 by A.L. Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

Good work

Report a concern   September 26, 2016 — Rated 10 out of 10 by B.M.L. Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

You did everything that you said you would do. Thanks.

Report a concern   September 10, 2016 — Rated 10 out of 10 by C.L.P. Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

Wonderful service

Report a concern   August 31, 2016 — Rated 9 out of 10 by Manny Sanchez Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

The restoration was generally well done, but I have some comments. When your company first delivered the table the table top had a dull shine to it and the chairs squeaked when I sat on them. The delivery man took them back and issued me a receipt with his observations.

When the table was re-delivered there were tiny black spots only on one end of the table. Your employee told my wife that those black spots were already there when they took it back. My wife did not argue since she was not there during the first delivery.

I can say, without any fear of contradiction, that during the first delivery the table was alright, except for the shine and the squeak. There were no tiny black spots when they took the dining set on both occasions. Otherwise, your pickup and delivery employee would have noted them in the official invoices.

The 2nd delivery was made last Friday, August 26th. I had to leave for Manila, Philippines the following Monday, August 29th. I am now in Manila as I send you this email. I would not have left my wife with this "block spots issue". She is already too busy with our business as it is.

Anyway, that's the whole story. I leave it up to you how you want to end it.

Thank you.

Manuel R. Sanchez, Esq.

Response from Furniture Medic by Wood Lord Restorations:

Dear Mr. Sanchez,

Please email photos of the "tiny black spots" to us and we will have our technical staff look at the photos. Contact us when you return from overseas and we will report our findings.

Report a concern   August 29, 2016 — Rated 10 out of 10 by Nilde Vacca Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

We likeyour professional and prompt response and service. Your work it's very good.

Report a concern   August 18, 2016 — Rated 10 out of 10 by H.H. Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

The professionalism of the technicians providing the repairs which were done on site.

Report a concern   August 17, 2016 — Rated 9 out of 10 by D.C. Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

Informative and pleasant personnel, provided exceptional service & a repaired set of chairs.

Report a concern   August 16, 2016 — Rated 10 out of 10 by D.B. Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

Was able to get a quick appointment. The technician was knowledgeable, professional, and honest with how he could fix my repair. Did not feel I was taken advantage of.

Report a concern   August 2, 2016 — Rated 10 out of 10 by Joseph Romano Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

Everyone involved expressed a sense of professionalism and concern that the finished product be done correctly

Report a concern   July 5, 2016 — Rated 10 out of 10 by Linda Howitt Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

Furniture Medic does a fabulous job of restoring and repairing furniture and also provides excellent customer service. We were delighted.

Report a concern   July 5, 2016 — Rated 10 out of 10 by Bradford Frishberg Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

Prompt curtious knowledgable friendly effective

Report a concern   June 6, 2016 — Rated 10 out of 10 by Susan Smith Furniture Medic by Wood Lord Restorations
What do you like about our furniture repair & restoration services?

I am amazed at how skillfully they were at putting the pieces back together so that my chair has four legs instead of three. The craftsmanship is evident in the repair as I cannot even tell which leg was broken. Arielle is a pleasure to work with. Thanks to everyone who worked on my chair.


Privacy Policy