- Phone: (510) 352-5055
based on 157 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and friendly service.
It took too long 2 months before my cabinets was done.They were removed from my property
11/22/12 with lots of begging for crew to pick them up so flooring crew could start putting
the subfloor in the house.The work was finally completed 1/13/12 and I was satisfied with
the cabinets but it just took too long.I was not happy with their countertop contractor he
has poor communication skills.It takes 4 calls and 2 weeks for him to call back and does not not tells you a lot when he is going to come and what exactly he is going to do.They
should consider another countertop contractor.
The refinishing work on all of my furniture was excellent. In particular, the 1940's era Singer sewing machine table was beautifully restored. I was very pleased and impressed with the care and attention given to repairing this piece -- it has never looked so good!
Kim and Dan were perfect. Understanding, patient, helps you through your worries. They're the best!!!
The technician was friendly, efficient and knowledgable; the work was exactly as requested and the result is great.
Timely, great work, good communication
Service is good and friendly, the work is top notch.
Roscoe Last name removed
Great service; exceeded my expectations!
Was able to match our kitchen cabinet stain and
The repair was quick
You do the work on site and the quality of the work is excellent. In addition the area is always left clean when done.
The sales team at headquarters was responsive and answered all of my questions before the work was started.
The technician team arrived exactly on schedule; did a careful and excellent job; and were careful, friendly and courteous throughout the process.
I really enjoyed the time they took to answer all my questions and to let me watch the repair process.
The personal and quality service that I received from start to finish of my requirement from all of Furniture Medic's staff.
Desks look as good as new! I had a hard time inspecting the results because I couldn't identify where the repairs had been made. I'm completely pleased with the results and I will not hesitate to contact you for future repairs.
Communication regarding timing was not clear.
Your work was great but I feel the price you charge was not right. This is why are insurance is so high. I would not have had it done if I knew it was this much. I personally complained that this was not right to my agent. Again it matches the other one and looks fine. Thank you
Furniture Medic's ability to make a repair undetectable. Also that there are many offices and we can have a repair made in most any location in No. California
Have been reliable, responsible, and provided excellent service
Good price, service.
Professional consultation, customer service and delivery/pick up team.
Furniture medic is very understanding of our business operation. They provide excellent service as they represent us when they are out there in front of our guests/customers. They provide great partnership and are very reliable.
FM promptly took action when contacted regarding damaged furniture.
The service was as described, technician was prompt and we were pleased with the overall experience.
You provide a fast turn around, while maintaining a quality product.
All of the work was handled in an efficient and professional manner from the original estimations to the project completion. It enabled us to re-cycle some old office furniture and to have it look like new. The end result is beautiful and the client is very happy.
It pleases our customers. You can trust their craftsmanship.
My furniture piece was damaged by a water leak, both outside & inside. Furniture Medic gave me an estimate for the repair. It was repaired, returned to me in very good condition. The company did an excellent job & I am very satisfied with their work.
Very responsive customer service. Extremely high quality work on location
The front office are very friendly,& very helpful. The work they have done on our chair was excellent. We are looking forward to doing alot of business with Furniture medic.
My mid century dinning room table had a broken leg, which I thought would be impossible to repair. The Furniture Medic people made the table look better than it ever did before.
Great service and great value.