Customers/Supplier Testimonials
Helpful and fast
I have used Hydradyne on multiple occasions and have always had great experiences. This time Marshall helped me the first day and was very knowledgeable and had great customer service. The following day I worked with John Dolinar and he helped me get back running and kept me in the loop with the progress they were making. I will use Hydradyne because of their knowledge and customer service.
Customer service from Sherry and Darla is exceptional
We've worked with Hydradyne for some time now, and that's for a reason. They are always providing excellent customer service, are very knowledgeable on their products and the industries, timely, but overall, great communication. The products are reliable and some of the best in the industry.
excellent service and very timely.
Excellent service! Proper inventory levels! Meets customer requirements! Exhibits great sense of urgency!
Great job by all, thanks especially to Paul.
Hello Kevin,
It is our pleasure to assist you with your needs. Thank you for the positive feedback.
Sales and Technician's go over and above for our business needs!
I was served by a wonderful Rep..John was very helpful and professional..He asked me all the necessary questions so that I got what I needed..He even offered helpful advice...Thank you John...your customer service is on point..keep it up
Stopped in looking for a particular hose I couldn’t find anywhere. Your employee Jeb Lacy was very helpful and knowledgeable and fixed me up with what I needed.
The guy that I deal with mostly is Darrin Hicks he is phenomenal at what he does. He has yet to let me down with any task I have given him, and I can always count on him to follow up in a timely manner. I office in the Midland area and will call Darrin before the guys here, they are just not as knowledgeable or attentive to our needs.
Joe Tate takes care of us. Stauff spin-on filters helped us to meet our customer's needs.
LISA DE LOS SANTOS, SEND MY REQUEST OF PRICE PROMPTLY, THE CUSTOMER LIKE THE PRICE GIVE ME OK TO BUY AND THE MATERIAL WAS DELIVER WHEN PROMISE.
Great customer service.
Megan Bennett helped me and was absolutely wonderful. She made the process easy and quick. This survey just came through and I'm glad it did so I could give her a shoutout for being so friendly and helpful.
We will be looking to Hydradyne in the future for more of our needs.
Customer service has answers when needed
Sue is always courteous. Items delivered on time. Fair pricing
they helped me with finding the parts I needed for my equipment
My experience with Hydradyne and the staff over the past year has been a pleasure to do business with. The attention to time with a sense of urgency to get parts manufactured i an expedited fashion has been very prompt. Also, the knowledge of the sales representative reflects that this individual has a great amount of experience and knowledge in his field. It is a pleasure doing business with Hydradyne and look forward to continued services.
Hydradyne can get the job done.
When I call on Hydradyne for products or service. They always meet or exceed my expectations. The products ordered are delivered on or ahead of schedule.
Thanks, for your commitment to provide excellent service.
Manuel
Always a great experience working with Hydradyne. Prompt replies and real solutions to our needs. THANKS Ya'll!!!
Hello Melissa,
Thank you for the positive response. It is our pleasure to service your needs.
Great service and follow up, thank you
well we only deal with Darla Dickerson in okc and for years she has always taken excellent care of us on whatever we needed, as well as some of the others we have delt with at that location.
My number guy who handles our account and needs to the fullest is Patrick Belton.
I tip my hat to him for all he does.
The rest of the team is awesome as well :)
Placed order and part came with no hassle. That's an accomplishment in today's world.
Because they always get me what I want in a very timely manner and if they don't they find me what will work... and they are great in pricing as and delivery as well...
I can always count on Joey for a quick and knowledgeable response.
I appreciate the quick responses and availability of support from the group we deal with. Rob is always willing to help even if it is not directly in the realm of Hydradyne's business.
Rob Craig does a great job of providing support to his customers at all times. He's willing to stay as late as possible to help provide solutions to his customers' needs. He has great support from our CSR team to make sure we get info back to the customer as quickly as possible. Thanks for the business, Michael, and we look forward to helping you in the future.
Order was accurately filled and received quickly.