Neil Gates - RM

Customer Testimonials

Report a concern   July 24, 2015 — Rated 9 out of 10 by J.D. Neil Gates - RM
What are the main reasons for the score you provided?

What is the question?????

Report a concern   July 23, 2015 — Rated 10 out of 10 by M.D. Neil Gates - RM
What are the main reasons for the score you provided?

great service...efficient

Report a concern   July 23, 2015 — Rated 10 out of 10 by C.R. Neil Gates - RM
What are the main reasons for the score you provided?

I have poorly constructed pool built during the peak of the construction boom. Despite numerous deficiencies in the pool piping system my chemical levels are always dead on. I have even gotten repeated comments from the Health Department Inspectors that I have the best readings in the area.

Report a concern   July 23, 2015 — Rated 10 out of 10 by J.E. Neil Gates - RM
What are the main reasons for the score you provided?

Technicians do an excellent job and communicate when there is a problem in the pool pump room or if there are other issues. Office staff are helpful if I have questions.

Report a concern   July 23, 2015 — Rated 10 out of 10 by J.B. Neil Gates - RM
What are the main reasons for the score you provided?

American Pools has provided us with excellent service for several years now. The office staff, repairman and pool serviceman have been doing an excellent job of fullfilling our needs.

Report a concern   July 23, 2015 — Rated 10 out of 10 by L.S. Neil Gates - RM
What are the main reasons for the score you provided?

the technician is amazing. He cares about the work and the customer. He is very professional and knowledgeable Susan is also amazing. She is responsive and is also very knowledgeable. It is a pleasure to work with these individuals.

Report a concern   July 23, 2015 — Rated 10 out of 10 by A.H. Neil Gates - RM
What are the main reasons for the score you provided?

Quick reponce time to issues. Communicate issues that are going on with the pool before they become obviouse.

Report a concern   July 23, 2015 — Rated 10 out of 10 by S.C. Neil Gates - RM
What are the main reasons for the score you provided?

We have received outstanding service since they took over our contract in May. They have worked diligently to get our systems up to proper working condition.

Report a concern   July 23, 2015 — Rated 10 out of 10 by C.G. Neil Gates - RM
What are the main reasons for the score you provided?

Consistent service and fair pricing.

Report a concern   July 23, 2015 — Rated 10 out of 10 by M.B. Neil Gates - RM
What are the main reasons for the score you provided?

The service has been very good and the repair team is the best. They saved up $7,000 dollars by fixing something that actually wasn't broken.

Report a concern   July 23, 2015 — Rated 10 out of 10 by B.D. Neil Gates - RM
What are the main reasons for the score you provided?

My contacts at every level from the techs to the owner have always given me positive results.

Report a concern   July 23, 2015 — Rated 10 out of 10 by S.G. Neil Gates - RM
What are the main reasons for the score you provided?

Good service

Report a concern   July 23, 2015 — Rated 10 out of 10 by R.O. Neil Gates - RM
What are the main reasons for the score you provided?

BEST POOL COMPANY. Very reliable and dependable. Quality service.

Report a concern   October 16, 2014 — Rated 10 out of 10 by R.O. Neil Gates - RM
What are the main reasons for the score you provided?

Very reliable, responsive and thorough in their work.

Report a concern   October 14, 2014 — Rated 9 out of 10 by D.C. Neil Gates - RM
What are the main reasons for the score you provided?

They're really reliable. Every time you call them they answer. They always solve problems as soon as possible.

Report a concern   October 10, 2014 — Rated 10 out of 10 by M.C. Neil Gates - RM
What are the main reasons for the score you provided?

Whoever makes the company better is the employee.

Report a concern   October 10, 2014 — Rated 10 out of 10 by E.R. Neil Gates - RM
What are the main reasons for the score you provided?

The guy always shows up on time. We never have problems with the health departmnent. They fix any errors we have with the pool. We are pretty happy with the service.

Report a concern   October 10, 2014 — Rated 9 out of 10 by L.C. Neil Gates - RM
What are the main reasons for the score you provided?

No answer.

Report a concern   October 10, 2014 — Rated 10 out of 10 by M.P. Neil Gates - RM
What are the main reasons for the score you provided?

Always here when we needed them.

Report a concern   October 9, 2014 — Rated 10 out of 10 by A.D. Neil Gates - RM
What are the main reasons for the score you provided?

They come when they are called for assistance. They are in good shape.


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