Superior Propane Customer Experience Team
.
Guelph
ON
Canada

Customer Testimonials

Report a concern   July 20, 2017 — Rated 10 out of 10 by H.M. Superior Propane Customer Experience Team
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Efficient effective work done well !
The job required was discussed for clarification, work explained, invoice reviewed.
Thank you so very much !

Report a concern   July 20, 2017 — Rated 10 out of 10 by M.S. Superior Propane Customer Experience Team
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Customer service great but no tech available for 2 days to fix my hot water tank.

Report a concern   June 12, 2017 — Rated 9 out of 10 by J.C. Superior Propane Customer Experience Team
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My request my done nicely even on short notice

Report a concern   June 7, 2017 — Rated 10 out of 10 by J.S. Superior Propane Customer Experience Team
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The dealings in setting up the account with Arbina was excellent, she made sure everything was coved and that I understood. An excellent and prfessional job was done in installing the tanks at the site.
I had previously been a customer of Superior for approx 23 years when my son John Last name removed took over my past account and during that time I always had excellent service so that there was no hesitation with dealing again with Superior Propane. Thank you for the past service . John Jack Last name removed

Report a concern   June 6, 2017 — Rated 10 out of 10 by B.D. Superior Propane Customer Experience Team
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Luke arrived on-time and well-equipped to handle our concern. He was pleasant and attended to our initial need right away. He was able to resolve the issue and offer assistance for another service need we had at a later date.

Very happy with the service we received overall.

Report a concern   June 6, 2017 — Rated 9 out of 10 by G.R. Superior Propane Customer Experience Team
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Customer Service Representative very helpful and knowledgeable

However, My reason for the call i.e. servicing of propane appliances nor yet resolved. This has been outstanding since the end of 2015

Report a concern   June 3, 2017 — Rated 10 out of 10 by L.S. Superior Propane Customer Experience Team
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Very polite, professional and informative.

Report a concern   June 2, 2017 — Rated 10 out of 10 by P.D.N. Superior Propane Customer Experience Team
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He was very helpful and thorough

Report a concern   June 1, 2017 — Rated 10 out of 10 by Donald Wood Superior Propane Customer Experience Team
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Service is excellent!

Report a concern   May 30, 2017 — Rated 10 out of 10 by Stan Macleod Superior Propane Customer Experience Team
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I felt that the reason for the contact was a government money grab pile of crap; however, your employee was excellent.

Report a concern   May 30, 2017 — Rated 10 out of 10 by T.B. Superior Propane Customer Experience Team
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Lady was very pleasant AND HELPED US A LOT.

Report a concern   May 25, 2017 — Rated 10 out of 10 by Larry Cochran Superior Propane Customer Experience Team
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They responded very quickly to any questions we had and were very pleasant to deal with.

Report a concern   May 25, 2017 — Rated 10 out of 10 by S.C.C.C. Superior Propane Customer Experience Team
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Your customer service representatives are great to deal with. They show concern when it needs to be shown and always make sure all possible questions are asked and answered. I am always completely satisfied with them, they make you feel like part of the family.

Report a concern   May 24, 2017 — Rated 10 out of 10 by S.P. Superior Propane Customer Experience Team
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Accommodating, resourceful, and a pleasure to speak to.

Report a concern   May 23, 2017 — Rated 10 out of 10 by L.B.F. Superior Propane Customer Experience Team
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While I had a very hard time getting through on the phone (went to voicemail two days in a row) I finally left a message - which I should have done right away. The message was received and the order placed immediately. The delivery was made promptly. We always receive very good service from Superior on both our accounts. Next time I'll know just to leave a message!!

Report a concern   May 21, 2017 — Rated 10 out of 10 by D.M. Superior Propane Customer Experience Team
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It was nice to get good, prompt service for a change.
Don Last name removed

Report a concern   May 17, 2017 — Rated 9 out of 10 by Camp Arowhon Superior Propane Customer Experience Team
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Called in an out of propane request and was dealth with instantly and had a truck on the road within the hour.

Report a concern   May 15, 2017 — Rated 9 out of 10 by C.L. Superior Propane Customer Experience Team
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Representative was polite and helpful

Report a concern   May 11, 2017 — Rated 10 out of 10 by O.S.C. Superior Propane Customer Experience Team
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informative and professional

Report a concern   May 10, 2017 — Rated 10 out of 10 by G.K. Superior Propane Customer Experience Team
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I dealt with two representatives and they were both very good and understood my problem.


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