SERVICE PACIFIC

Customer Testimonials

Report a concern   May 23, 2017 — Rated 10 out of 10 by C.H. SERVICE PACIFIC
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Over the last few years I have had to call your representatives regarding my account as well as my mothers. Every time I have had an excellent person to assist me, so much so that I comment on it each time. This was just another excellent experience. Your reps are all very friendly, personable and efficient. Keep it up, maybe teach other companies.

Report a concern   May 10, 2017 — Rated 10 out of 10 by D.R.N. SERVICE PACIFIC
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The driver/gas fitter was courteous and thorough. Thank you.

Report a concern   May 3, 2017 — Rated 10 out of 10 by M.M. SERVICE PACIFIC
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The ladies in the office have been very helpful and the site inspection + gas line installation by Michael Batchelor has been very well done

Report a concern   April 18, 2017 — Rated 10 out of 10 by B.V. SERVICE PACIFIC
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Communication was excellente

Report a concern   April 18, 2017 — Rated 9 out of 10 by C.R. SERVICE PACIFIC
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She was a good listener and rather than come up with excuses, was straightforward and accurate about the problems and accountability.

Report a concern   April 17, 2017 — Rated 9 out of 10 by S.N. SERVICE PACIFIC
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I received good service from the individual that I contacted, and delivery of the product was quick and efficient. The delivery driver was courteous and professional.

Report a concern   April 17, 2017 — Rated 10 out of 10 by Maureen Sklepowich SERVICE PACIFIC
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Megan @ Head Office was very kind and polite and got the ball rolling very quickly . A fellow by the name of Nick showed up to determine what the problem was and got a hold of a gentleman by the name of Jeff . He got the tank filled and the bottom line is Team Superior saved Easter - The only thing I am waiting on is why my tank read 42% and Megan's at Head office read the same - Very pleased withe Team Superior fast polite and all was ready to help - All the best , Steve

Report a concern   April 11, 2017 — Rated 10 out of 10 by P.S. SERVICE PACIFIC
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Les is always great.......as are your staff on phone

Report a concern   April 7, 2017 — Rated 10 out of 10 by Jack Perry SERVICE PACIFIC
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Service rep explained all the questions we had in a clear easy to understand manner. We feel very comfortable in our change to superior after 10 years of not being able to obtain any answer to our questions when we called them.

Report a concern   April 4, 2017 — Rated 10 out of 10 by D.R. SERVICE PACIFIC
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If this is typical please keep it up. The propane world is new to us and both my original conversations to set up the account and the follow up with our local distributor have been fantastic. Congrats on a very professional and considerate team. Thanks to all!

Report a concern   April 1, 2017 — Rated 9 out of 10 by G.C. SERVICE PACIFIC
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Not much,
Rep understood what i needed and when i needed it !!! he made it happen.
Good Job to all involved
Thanks
Name removed

Report a concern   March 31, 2017 — Rated 9 out of 10 by S.Q.F.P.D. SERVICE PACIFIC
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I found them all friendly and informative.

Report a concern   March 13, 2017 — Rated 10 out of 10 by S.F. SERVICE PACIFIC
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very helpfull

Report a concern   March 3, 2017 — Rated 10 out of 10 by G.C. SERVICE PACIFIC
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I had a problem with the shut-off valve on my rented tank ...it was arranged to have someone deliver a brand new tank on their last trip and it was delivered and installed in just a few hours the same day...everybody was extremely helpful friendly and thorough . Excellent, thanks.

Report a concern   February 8, 2017 — Rated 9 out of 10 by T.B. SERVICE PACIFIC
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Ian whom I spoke with was polte, empathetic and most importantly effective in solsolving our issue

Report a concern   January 31, 2017 — Rated 10 out of 10 by N.E.D.C.H. SERVICE PACIFIC
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Excellent customer service.

Report a concern   January 17, 2017 — Rated 10 out of 10 by D.C. SERVICE PACIFIC
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Murray Norman has been excellent, so helpful.
Name removed

Report a concern   January 4, 2017 — Rated 10 out of 10 by Jim Cavin SERVICE PACIFIC
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Friendly, informative and no waiting!

Report a concern   January 4, 2017 — Rated 9 out of 10 by J.V. SERVICE PACIFIC
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Staff was very helpful in addressing concerns

Report a concern   December 21, 2016 — Rated 10 out of 10 by Judith Taylor SERVICE PACIFIC
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Very helpful, listened to my problem, gave advice and follow-up suggestions.


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