Regional Operations Centre

Customer Testimonials

Report a concern   January 17, 2017 — Rated 10 out of 10 by D.C. Regional Operations Centre
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Murray Norman has been excellent, so helpful.
Name removed

Report a concern   January 11, 2017 — Rated 10 out of 10 by M.K. Regional Operations Centre
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I was very happy with the help they gave me we were out of propane and they got us someone to fill up our tank and told us about a new sensor so they can keep track of how much propane we have we need them to keep checking because we are usually away for the winter I would like to thank them for their help

Report a concern   January 11, 2017 — Rated 10 out of 10 by T.G. Regional Operations Centre
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Quick response!

Report a concern   January 10, 2017 — Rated 10 out of 10 by Victor Thomas Regional Operations Centre
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VAL WAS HER NAME AND SHE WAS QUITE PLEASANT AND HELPFUL. EVEN THOUGH I WAS GOING TO COMLAIN BUT SHE HAD EVERYTHING COVERED. THANKS

Report a concern   January 4, 2017 — Rated 10 out of 10 by Jim Cavin Regional Operations Centre
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Friendly, informative and no waiting!

Report a concern   January 4, 2017 — Rated 10 out of 10 by B.B. Regional Operations Centre
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We had a few warning tags to deal with our recent purchase of this property. Superior was very helpful. Hoping to get fuel soon!

Report a concern   January 4, 2017 — Rated 9 out of 10 by J.V. Regional Operations Centre
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Staff was very helpful in addressing concerns

Report a concern   January 4, 2017 — Rated 10 out of 10 by P.D. Regional Operations Centre
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As Expected!

Report a concern   December 21, 2016 — Rated 10 out of 10 by Judith Taylor Regional Operations Centre
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Very helpful, listened to my problem, gave advice and follow-up suggestions.

Report a concern   December 20, 2016 — Rated 9 out of 10 by A.K. Regional Operations Centre
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I talked to Dannis twice. She was super caring and called me back with a satisfying answer.

Report a concern   December 20, 2016 — Rated 10 out of 10 by A.J. Regional Operations Centre
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Great kid ! Very obliging and helpful.

Report a concern   December 19, 2016 — Rated 10 out of 10 by W.B. Regional Operations Centre
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The lady I spoke to on the phone was excellent as was the gentleman that delivered the propane. My disapointment was that I did not get a delivery until the propane tank was empty and a noxious fume was smelt in the family room.
Sincerely,
Bill Last name removed

Report a concern   December 19, 2016 — Rated 10 out of 10 by Kristi Cooper Regional Operations Centre
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I found the representative friendly and listened to what I was saying and worked to find the solution. I really appreciate the personal friendly attitude over the phone.

Report a concern   December 19, 2016 — Rated 10 out of 10 by F.B. Regional Operations Centre
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He was competent and resourceful...had trouble with his computer but used another nearby and quickly answered my question. Couldn't habve done better.

Report a concern   December 19, 2016 — Rated 9 out of 10 by R.E. Regional Operations Centre
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all went easy ----thank you

Report a concern   December 14, 2016 — Rated 10 out of 10 by J.S. Regional Operations Centre
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David showed up the next day and was able to locate and rectify the problem with my heater. A pleasure to work with.

Report a concern   December 14, 2016 — Rated 10 out of 10 by Strictly Can Inv Dba Oceanside Inn Regional Operations Centre
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He was very polite, thorough in his information and about Superior's procedures. We know this survey is about the phone contact, however we would also like to commend Rod & Garth who intalled our new tanks. They have always provided thoughtful, caring service over the years and did so once again. We truly like and appreciate them and their service. Thank You Rod & Garth!

Report a concern   December 10, 2016 — Rated 10 out of 10 by G.D. Regional Operations Centre
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Surprise the cost went up ten cents a litre and no notice that this was going on

Report a concern   December 10, 2016 — Rated 10 out of 10 by Denis Beliveau Regional Operations Centre
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SP responded within days of my request. The representative was very nice, answered all my questions.

Report a concern   December 8, 2016 — Rated 10 out of 10 by K.A.D.M. Regional Operations Centre
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Your representative had time to listen and relate to me as a customer.


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